Dental Front Desk /Treatment Coordinator

Job Description

Job Description

We are looking for an experienced, friendly, and confident Dental Front Desk/ Treatment Coordinator to join our dental team.

The ideal candidate is organized, professional, and comfortable communicating treatment recommendations, helping patients understand their financial options, scheduling appointments, and collecting payments.

Responsibilities:

• Greet and check in/out patients with a warm, professional attitude
• Present and explain recommended dental treatment plans and fees to patients.
• Discuss insurance benefits, estimates, and patient financial responsibility.
• Confidently answer patient questions regarding treatment and payment options.
• Schedule and coordinate patient appointments to keep the schedule productive.
• Follow up with patients who have unscheduled or pending treatment.
• Collect copays, deductibles, balances, and payments at the time of service.
• Process credit card, electronic, and other patient payments.
• Verify insurance eligibility.
• Maintain accurate patient records and account information.
• Prepare and review treatment plans and financial arrangements.
• Communicate effectively with doctors, dental assistants, and team.
• Team player with a positive attitude.

If you are an experienced dental front-office professional who enjoys helping patients move forward with their dental care, we would love to hear from you!