General Manager, Dietary Supplement Verification

General Manager, Dietary Supplement Verification

Posted on June 25, 2026

Location

USP US, 12601 Twinbrook Pkwy, Rockville, MD 20852, USA

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

USP values inclusive scientific collaboration and recognizes that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit‑based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The General Manager, Dietary Supplement Verification is a senior leadership role responsible for leading the transformation, relaunch, and growth of USP’s Dietary Supplement Verification Program (DSVP), a multimillion‑dollar global business serving leading manufacturers, retailers, and industry stakeholders. This highly external‑facing role is accountable for commercial repositioning, customer engagement, and market expansion, ensuring the program remains a trusted, premium verification standard. The role partners closely with the Head of Verification Operations and Marketing leadership to deliver a coordinated transformation while maintaining USP’s core promise that ‘what’s on the label is what’s in the bottle.’ Ultimately, it drives intended business outcomes of consumer access to quality supplements and increasing revenue.

The role leads execution of a multi‑year investment program to strengthen commercial capabilities, expand marketing reach, and support long‑term growth. It is supported by an existing commercial team and dedicated transformation resources, enabling focus on market‑facing leadership and growth delivery.

Responsibilities

• Leads an existing commercial team, including two sales/business development resources and a dedicated marketing resource
• Drives customer engagement, pipeline development, and relaunch execution through these team members
• Leverages an internal strategy/transformation support resource to advance cross‑functional initiatives, program redesign, pricing evolution, and operational improvements
• Partners closely with Verification Operations and Marketing leadership across a matrixed environment
• Scales team structure and capabilities over time in line with business growth and investment plans
• Strengthens consumer trust in a complex dietary supplement marketplace
• Expands access to trusted verification for consumers
• Maintains USP’s status as a premium, independent standard
• Supports public health through improved product transparency
• Leads external positioning and relaunch of DSVP
• Drives pricing, value proposition, and competitiveness
• Serves as primary external representative with customers and industry
• Partners with Verification Operations on program evolution aligned to market needs
• Collaborates with Industry Programs and Marketing leadership
• Executes growth strategy across global customer base
• Delivers outcomes aligned with investment program

Who is USP Looking For?

• 10+ years leadership/management experience
• 10+ years experience in dietary supplements or related industries, certification, or quality programs
• Understanding of manufacturing and quality systems
• Strong external‑facing leadership track record

Additional Desired Preferences

• Experience in premium brand or B2C‑influenced environments
• Externally credible leader
• Commercially sharp with customer focus
• Effective in matrixed global organizations
• Steward of premium, trusted brand

Supervisory Responsibilities

Yes

Compensation

• Base Salary Range: USD $208,000–$286,000 annually
• Target Annual Bonus: varies based on level of role
• Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job‑related reasons

Equal Opportunity Statement

USP is an equal opportunity employer and protects applicants from discrimination. The employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.