ESIS Claims Assistant

Job Title

Workers' Compensation And Claims Support

Job Description

Are you interested in building your career in workers' compensation and claims support? Join ESIS, a leader in risk management and insurance services, where you can contribute to efficient claims handling and support employees during important moments.

We are seeking a detail-oriented and collaborative individual to provide administrative and clerical support to our claims team in a professional, service-focused environment.

Duties may include, but are not limited to:

• Provide general clerical support to the claims office
• Obtain, review, and document claim information
• Complete and update records in OMNI as required
• Provide administrative and customer service support to claims representatives and team members to help facilitate efficient claims management
• Review and index correspondence received in Apollo queues
• Serve as backup to Claims Team Assistants as needed

Scope Information This position reports to a Claims Operations Leader or Claims Manager/CVP. This position does not have direct reports.

Qualifications

• 12 years of claims processing experience
• Strong customer service skills
• Effective written and verbal communication skills with coworkers and external contacts
• Strong time management and organizational skills with the ability to work in a fast-paced, high-volume environment
• Ability to work independently and make decisions within the appropriate scope of authority
• Working knowledge of Windows-based software applications
• Strong keyboarding and data entry skills
• Knowledge of medical terminology preferred
• Working knowledge of mainframe systems preferred

An applicable resident or designated home state adjuster's license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS's employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam. ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS' innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients' unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry's broadest selections of risk management solutions covering both pre- and post-loss services. The pay range for the role is $40,000 to $61,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Info

• Job Identification 34291
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Claims Support
• Business Unit United States
• Legal Employer ACE American Insurance Company