Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Receptionist Client Service & Office Support

Lori Henry State Farm Agency
Job Type: Full-Time | In-Office

Be the First Impression. Keep the Office Flowing. Support a Growing Team.

Lori Henry State Farm is looking for a polished, detail-driven Receptionist who thrives in a professional office setting and genuinely enjoys helping people. If you take pride in staying organized, communicating clearly, and being the person everyone can rely on, this role is for you.

As the first point of contact for our customers, youll shape their experience from the moment they walk through the door or call inwhile also playing a key role in keeping daily operations running seamlessly behind the scenes.

About Our Growth

Were growingand creating opportunity along the way.

Our current office serves the 19444 area, and were excited to open a second location in 19119 in May 2026. As we expand across both locations, were looking for team members who want more than just a jobpeople who are excited about stability, development, and growing alongside a forward-moving agency.

Licensing Information

Insurance licensing is not required for this position.

However, if youre interested in expanding your career in the future, were happy to support and guide you through the licensing process when youre ready.

Role Overview

In this role, youll help create a welcoming, efficient, and professional environment for both customers and team members. Your organization, attention to detail, and communication skills will directly impact the customer experience and the overall success of the office.

What Youll Do

• Greet customers warmlyin person and over the phoneand direct them appropriately
• Manage scheduling, appointments, and internal office communication
• Handle incoming inquiries and maintain accurate customer records
• Support conversations with prospective and existing customers, ensuring theyre connected to the right team members
• Deliver exceptional customer service and assist with follow-ups as needed
• Provide administrative support, including data entry and special projects
• Help maintain a clean, organized, and professional office environment

What Were Looking For

• Strong written and verbal communication skills
• Exceptional attention to detail and organizational ability
• Ability to multitask and stay focused in a fast-paced environment
• Professional, friendly, and dependable demeanor
• Previous experience in receptionist, administrative, or customer service roles preferred
• Comfort interacting with customers and supporting basic sales-related conversations
• Basic computer proficiency, including Microsoft Office and CRM systems

What We Offer

• Competitive compensation
• A supportive, team-oriented workplace
• Training and ongoing guidance to help you succeed
• Optional licensing support for future career growth
• Opportunity to grow within a multi-location, expanding agency

Ready to Join a Growing Team?

If you enjoy being the go-to person, take pride in staying organized, and love creating positive experiences for otherswed love to meet you.

Apply today to join the Lori Henry State Farm Agency.

Equal Opportunity Employer

Lori Henry State Farm is an Equal Opportunity Employer. We are committed to fostering an inclusive environment for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.