Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off

Position Overview

Are you passionate about helping others and providing an exceptional customer experience? If so, you may be a great fit for the office of Mike Lucas State Farm. As a member of our agency team, you will play an important role in building and maintaining strong customer relationships while helping customers with their insurance needs. You will work directly with customers, provide knowledgeable and friendly service, and help ensure they feel confident and supported in their coverage. This position offers the opportunity to grow your insurance knowledge, develop valuable customer service skills, and make a meaningful impact on the customers and community we serve.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Customer-focused with a genuine desire to help others 
• Positive, professional, and dependable 
• Strong attention to detail and organizational skills 
• Self-motivated with the ability to work both independently and as part of a team 
• Comfortable learning and explaining insurance products and services 
• Ability to manage multiple priorities in a fast-paced office environment 

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.