Senior Appraisal Analyst

Job Title

Responsible for reviewing property valuations to ensure compliance Federal/State law and Citizen's risk policy to ensure that loans secured with real estate are protected with adequate collateral value.

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Successfully use critical thinking and analytical skills to review collateral.
• Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their collateral requirements.
• Obtain required collateral documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
• Perform detailed review of all collateral documentation to ensure that loans meet portfolio and investor guidelines.
• Identify and determine next steps for collateral issues that have been escalated.
• Consistently communicate with other departments and sales to ensure pipeline metrics and quality guidelines are met.
• Adhere to all compliance regulations and controls.
• Develop and maintain positive working relationship with co-workers, internal and external clients, business partners and vendors.
• Cultivate relationships with peers as a peer mentor.

Qualifications

Required Qualifications:

• Licensed / Certified Appraiser
• Three years or more of mortgage or consumer loan underwriting experience - appraisal review experience strongly preferred
• Excellent Communication skills, both written and verbal, in relating to internal and external clients
• Demonstrates proficiency in basic computer applications such as Microsoft Office software products

Preferred Qualifications:

• FHA DE (CHUMS) / VA SAR/LAPP
• Appraisal review or field experience with residential appraising
• Experience with using appraisal and market evaluation tools
• Demonstrates proficiency in mortgage automated processing systems
• Basic knowledge of bank services and products
• Bachelor's degree, or equivalent education and related training

Hours & Work Schedule

• Hours per Week: 40 hours
• Work Schedule: Mon - Friday 8am - 5pm

Pay Transparency

The salary range for this position is $39.23 - $44.37 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Required Skills

• Customer Support Trends
• Diversity, Equity, Inclusion, and Belonging (DEIB)

About Us

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Job Info

• Job Identification 44425
• Job Category Risk & Oversight
• Posting Date 05/21/2026, 08:01 PM
• Apply Before 06/15/2026, 04:00 AM
• Degree Level Technical Diploma
• Job Schedule Full time
• Job Shift 1st
• Locations US-Remote, Johnston, RI, 02919, US
• Working Hours 40
• Career Site Category Risk