Warehouse Team Lead - Union

Warehouse Team Lead - Union

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends. Our mission is to delight our guests. Every meal. Every day. Our core values are exceptional, hospitality, collaboration, responsibility, and innovation.

Department: South Bend Mkt 203716

Employment Type: Full Time

Location: South Bend, IN

Workplace Type: Onsite

Compensation: $20.00 / hour

Reporting To: Carolyn Keiser

The Experience You'll Create:

The Warehouse Team Lead is responsible for overseeing day-to-day warehouse operations, ensuring adherence to company standards, and leading a team to achieve operational excellence. This role involves supervising multiple temperature-controlled zones within a warehouse setting, maintaining inventory accuracy, and fostering a positive, service-oriented environment.

• Lead and mentor warehouse associates, providing training and coaching on daily tasks and safety protocols.
• Oversee order processing, replenishment, and inventory control to ensure timely and accurate fulfillment.
• Maintain compliance with company standards, industry regulations, as well as food and occupational safety procedures.
• Monitor and achieve established productivity metrics (e.g., product picking rates).
• Operate and train team members on warehouse technology, including Microsoft Office, iPads, warehouse management software systems (WMS).
• Communicate effectively with management and cross-functional teams to resolve operational challenges.
• Support continuous improvement initiatives to optimize workflows and reduce operational costs.
• Performs other related duties as assigned.

Ingredients for Thriving:

• High school diploma or equivalent; associate's degree preferred.
• Previous experience in warehouse operations and supervisory roles.
• Knowledge of WMS and inventory control processes.
• Ability to perform basic math operations and work with fractions and percentages.
• Strong understanding of OSHA safety standards.
• Strong organizational and communication skills within a professional environment.
• Skilled in team management, problem-solving, and fostering collaboration.
• Detail-oriented and committed to accuracy in inventory and order fulfillment.
• Comfortable using technology and learning new systems.

Location(s) & Logistics:

• Physically capable of lifting 25–50 lbs. regularly and standing for extended periods.
• Holds or willing to obtain forklift certification.

Savor the Benefits:

We offer a range of benefits for eligible team members, including:

• Health Coverage – Medical, Dental and Vision
• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
• 401(k)
• Paid Time Off
• Wellness Programs
• Additional Perks

To see a summary of current benefits, please visit

About Continental Services

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Our Hiring Process

Stage 1: Applied

Stage 2: Interview with our Recruiting Team

Stage 3: Interview with the Hiring Manager

Stage 4: Hired