Senior Release Engineer - Salesforce

Senior Release Engineer – Salesforce

The Senior Release Engineer – Salesforce is responsible for owning and executing the end-to-end release process for Salesforce and related managed packages across lower environments and Production. This role will partner closely with Salesforce developers, architects, QA, Business Systems Analysts, and business stakeholders to ensure predictable, high-quality, and SOX-compliant deployments. The ideal candidate is hands-on with Salesforce DevOps toolchains (e.g., Copado/SFDX/Git), comfortable working in complex multi-sandbox environments, and experienced driving continuous improvement in release and environment management processes.

One Confluent. One Team. One Data Streaming Platform.

What You Will Do

• Own and manage the Salesforce release calendar across Dev, QA, UAT, and Production, including weekly/regular release cadences, blackout periods, and emergency/exception releases.
• Plan, coordinate, and execute deployments (metadata, configuration, and where applicable data) using the agreed toolset (e.g., Copado, SFDX, Git-based pipelines, APIs), including pre- and post-deploy steps.
• Serve as the single point of contact for all Salesforce production deployments (core, CPQ, CRMA, managed packages), ensuring tight coordination with Business Systems, GFSA, GTM, and Security teams.
• Enforce SOX-compliant change management: verify change type, approvals, segregation of duties, and evidence before promoting any change to Production.
• Own sandbox and environment strategy: plan and execute refreshes, manage post-refresh activities, environment configuration, and test data readiness for projects and regression testing.
• Coordinate and execute managed package and integration installs/upgrades across environments, including handling service accounts, permission sets, connected apps, and regression validation.
• Maintain and enhance CI/CD and automation for Salesforce releases: standardize pipelines, templates, validation rules, and smoke/regression automation where feasible.
• Monitor, triage, and resolve release-related issues (failed deployments, merge conflicts, metadata inconsistencies), working closely with Dev/QA/Architecture to drive root cause analysis and prevention.
• Maintain clear release documentation and runbooks (checklists, SOPs, backout plans) and keep them up to date with evolving processes and tooling.
• Partner with QA and Business stakeholders to ensure test plans, sign-offs, and production validations are completed and recorded for audits.
• Support internal and external audits related to Salesforce change management, access, and deployment evidence; respond to audit queries with appropriate documentation.
• Identify and drive process improvements in release governance, branching strategy, environment usage, and tooling to improve stability and developer productivity.

What You Will Bring

• 5+ years of overall Salesforce experience, with at least 3 years focused on Release Engineering / DevOps for Salesforce in an enterprise, multi-sandbox environment.
• Hands-on experience with Salesforce deployment tooling, such as: Copado or similar ALM/DevOps platforms; Salesforce DX (SFDX) and Metadata/API-based deployments; Git (branching, pull requests, code reviews).
• Strong understanding of Salesforce environments and refresh strategies (Dev, QA, UAT, Full Copy, Production) and typical environment topologies.
• Demonstrated experience working in controlled or SOX-compliant environments with formal approvals, evidence, and segregation of duties.
• Solid knowledge of Salesforce metadata (objects, fields, Flows, Apex, layouts, profiles/permission sets, CPQ/managed package components, CRMA assets, etc.).
• Proven track record coordinating cross-functional releases with developers, QA, architects, BSAs, and business teams.
• Strong analytical and troubleshooting skills; ability to debug deployment failures and environment issues quickly.
• Excellent communication skills; able to clearly articulate release scope, risks, timelines, and impacts to technical and non-technical stakeholders.

What Gives You an Edge

• Salesforce certifications such as Platform Developer I, Platform App Builder, or Advanced Administrator.
• Experience with Salesforce CPQ, CRMA, and key GTM/finance integrations (e.g., CLM, billing, marketing automation, sales engagement tools).
• Experience working in global, distributed teams, including support for off-hours release windows when needed.
• Familiarity with test automation and quality practices for Salesforce (e.g., regression packs, smoke tests tied into release pipelines).
• Prior experience in Business Systems / Enterprise Applications supporting Sales, Finance, or Customer Success organizations.

Ready to Build What's Next? Let's Get in Motion

Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.

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