Principal Engineer, AI Architect

Location: Denver, Colorado Remote Status: Fully Remote LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Position Overview Our goal is to deliver the next-generation of Conversational AI (CAI) by leveraging and creating the latest in Generative AI technology. We are looking for a Principal Engineer, AI Architect to design and implement the latest Generative AI based solution, reporting directly to the Head of Architecture. This role includes working with the innovation team and other senior engineers. As an architect, the engineer will be instrumental in shaping the AI vision of LivePerson. You Will: Key Responsibilities & Impact Architect and build next-generation Conversational AI products that push the boundaries of what's possible Lead and mentor engineering teams, setting technical direction and best practices Partner with Product to shape requirements and translate vision into scalable solutions Design cloud-native architectures that are resilient, scalable, and built for the future Integrate cutting-edge AI tools and services, championing their adoption across the team Drive engineering excellence through comprehensive test automation and quality-first delivery You Have: Required Skills & Qualifications 10+ years building full-stack applications with Java and Node.js (Python and Vue.js are a plus) Bachelor's or Master's degree in Computer Science, Communications, or related field 5+ years designing and architecting enterprise-grade SaaS Products 5+ years shipping AI products to production Deep experience with cloud platforms (GCP experience is a plus) Background in data analytics and reporting tools, especially for contact centers and conversational analytics (nice to have) Proven track record leading engineering team as technical expert The salary range for this role will be between $190,000 - $210,000 USD . Final compensation will be determined by a variety of factors, including but not limited to your location, skills, experience, education, and/or professional certifications. Our Benefits & Perks Health & Wellbeing Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. Wellness Resources: Access to wellbeing resources and programs including our EAP plan. Health & Mental Support: Access an Employee Assistance Program (EAP), providing professional counseling. Financial Security & Growth 401(k) Retirement Plan with 4% employer match HSA & FSA Plans to plan for health related expenses on a pre-tax basis Employee Stock Purchase Program (ESPP) Additional Insurances: Basic and supplemental life insurance, AD&D, long-term and short-term disability insurance, legal plan, identity theft protection plan, and critical illness supplemental insurance. Development: Access to internal professional development resources. Time Away & Family Support Flexible Paid Time Off (PTO): Discretionary PTO package with manager approval. Paid Public Holidays. Generous Parental Leave Policy including maternity/paternity support and fertility services. Workplace Flexibility Remote-First Model: fully remote with optional WeWork space for in-person collaboration. Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space. Belonging at LivePerson: Equal Opportunity Employer LivePerson is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law. Accessibility Commitment LivePerson is dedicated to accessibility for applicants and employees, providing reasonable accommodations for job applicants with disabilities. If you require a reasonable accommodation for any part of the application or hiring process, please inform our recruiting contact. Important Candidate Notice LivePerson has notified of a phishing scam targeting candidates. Scammers pose as hiring managers and recruiters. All legitimate communication will come from a LivePerson employee with an @liveperson.com email. LivePerson does not request personal or financial information during the interview process. If you have any questions, contact View email address on click.appcast.io. #J-18808-Ljbffr