Shared Services Project Manager III

Shared Services Project Manager III

Manages projects of small-to-medium size, or components of a larger project, from initiation to close-out. Leads the work of project team members by requesting and coordinating internal and/or external resources. Monitors and identifies project risks, issues, and trigger events. Ensures the alignment, buy-in, and coordination of project stakeholders. Assists with reviews of vendor performance levels, ensures service level agreements are met, and supports the contract negotiations with vendors.

Essential Responsibilities:

• Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
• Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
• Manages projects of small-to-medium size, or components of a larger project from initiation to close-out. Develops, analyzes, and executes project plans which include scope identification and management, schedule, inter-dependencies, and resource forecast. Manages project financials for medium size projects. Monitors project performance (e.g., on time, on budget, within scope, and with quality) against plan and provides input and justification for costs and budget impact. Manages project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Allocates resources, establishes schedules, and makes task assignments.
• Leads the work of project team members. Requests and coordinates internal and/ or external resources based on the alignment of team member skills and project demands. Promotes project vision and objectives with project team. Provides guidance and feedback to team members.
• Monitors and identifies project risks, issues, and trigger events by executing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
• Monitors adherence of project activities to policies and procedures by ensuring project plans and team members follow KP, departmental, and/or business line policies and procedures.
• Ensures the alignment, buy-in, and coordination of diverse project stakeholders by building rapport with stakeholder teams, third party vendors, and management; and clarifying accountability and authority across stakeholders. Identifies and works closely with key stakeholders. Ensures all appropriate stakeholders are represented and included. Provides insight to key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. project change management, communication) and facilitating decisions necessary for project delivery. Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering presentations, and providing reports to stakeholders.
• Assists with reviews of vendor performance levels and ensures service level agreements are met. Supports the contract negotiation process with vendors and reviews project invoices submitted by vendors for accuracy.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Applied Data Analysis
• Conflict Resolution
• Financial Acumen
• Product Development Life Cycle
• Project Management Tools
• Quality Assurance Process
• Risk Assessment
• Service Focus

Minimum Qualifications:

• Bachelors degree from an accredited college or university and minimum three (3) years experience in project management or a directly related field OR Minimum six (6) years experience in project management or a directly related field.

Preferred Qualifications:

• Two (2) years of experience working with large/complex medical group operations.
• Two (2) years of experience working with Medicare.

Primary Location: California,San Diego,California Service Center - Rio S.D. Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Worker Location: Flexible Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee Job Level: Individual Contributor Department: Po/Ho Corp - HPPSA Proj Mgmnt & Shared Svc - 0315 Pay Range: $91700 - $118580 / year