Level 2 Network Engineer

Level 2 Network Engineer

Seeking an experienced Level 2 Network Engineer to support a 12-month End-of-Life (EOL) Network Refresh Program in the Louisville, KY region. These resources will play a critical role in executing the replacement and modernization of Cisco-based network infrastructure, including routers, switches, and wireless access points.

This role is highly execution-focused, requiring strong hands-on expertise in route/switch environments, structured deployment methodology, and the ability to operate independently across multiple facilities.

Key Responsibilities

• Perform installation, configuration, and replacement of Cisco routers, switches, and wireless access points as part of an EOL refresh initiative
• Execute pre-staging, provisioning, cutover, and post-install validation activities in accordance with project runbooks
• Conduct route/switch troubleshooting and remediation during and after deployments
• Support network equipment lifecycle upgrades with minimal disruption to business operations
• Travel to regional facilities within the Louisville area to perform onsite network work, including MDF/IDF support
• Assist with rack-and-stack, cabling validation, labeling, and physical layer troubleshooting as needed
• Document configurations, changes, and site-specific details in accordance with project and client standards
• Collaborate with project managers, architects, and remote engineering teams to ensure successful delivery of milestones
• Adhere to defined change management and escalation procedures

Required Qualifications

• 3–6 years of hands-on experience in network engineering / network field services roles
• Strong expertise with Cisco networking technologies, including:
• Routing & Switching (Catalyst, ISR/ASR platforms)
• VLANs, STP, routing protocols (OSPF/EIGRP), basic WAN connectivity
• Wireless access point installation (Cisco preferred)
• Experience supporting network refresh, rollout, or migration projects
• Proven ability to work in onsite, hands-on deployment environments with minimal supervision
• Strong troubleshooting skills across Layer 1–Layer 3
• Ability to interpret network diagrams, implementation plans, and runbooks
• Valid driver's license and ability to travel locally between sites

Preferred Qualifications

• Cisco certification (CCNA or equivalent)
• Experience working in utility, energy, or regulated environments
• Familiarity with structured cabling standards and data center / IDF-MDF environments
• Experience with ticketing systems and documentation tools

Work Environment & Expectations

• Onsite presence required 5 days per week in Louisville, KY
• Regular local travel to nearby facilities (same-day trips; no long-distance travel anticipated)
• Work may include early morning, after-hours, or maintenance window support for cutovers
• Physically capable of working in network closets, lifting equipment, and performing installation tasks

Success Criteria

• On-time completion of scheduled network refresh activities
• Minimal service disruption during cutover events
• Accurate documentation and adherence to deployment standards
• Effective coordination with project stakeholders and escalation of risks/issues