Client Service Specialist

Crane Worldwide Logistics - - Responsibilities: Responds to orders, general client inquiries, invoice questions and client complaints; Resolves issues with orders, delivery dates or service; Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution; Ability to Multi-task while maintaining quality service; On-site presence at the assigned work location