Manager - Warehouse

Manager - Warehouse 512Financial – Westborough, MA, United States Grow Your Career with a Fast-Growing E-Commerce Leader Do you love rolling up your sleeves to build efficient, high-performing warehouse operations? If you're a natural leader who spots bottlenecks before anyone else and enjoys the energy of a fast-paced, entrepreneurial company, we want to hear from you. About the Company Our client is a fast-scaling e-commerce company that has become a trusted partner for students, educators, and STEM teams across the U.S. and abroad. By staying close to their customers and continually building solutions to meet their needs, they've built a mission-driven culture and are now ready to bring on a strong operational leader to elevate their warehouse function. About the Role The Warehouse Manager will take full ownership of order fulfillment — everything from receiving and inventory control through final product delivery. This role leads a team of 4–6 warehouse associates while staying actively involved on the floor, whether that means operating a forklift or pitching in wherever needed. Your background in e-commerce logistics, sharp process instincts, and Lean expertise will directly impact customer satisfaction and support the company's next phase of growth. Core Responsibilities Oversee end-to-end e-commerce fulfillment: receiving, storage, inventory control, and order processing Manage daily pick, pack, and ship activity to guarantee accuracy, on-time delivery, and customer satisfaction Supervise a 4–6 person warehouse team, balancing workload and quality to keep operations moving smoothly Direct light production and assembly work, including cutting plastic sheets, kitting products, and counting/packaging goods Leverage WMS and ERP tools to track shipments, monitor stock levels, and maintain inventory accuracy Develop, train on, and enforce Standard Operating Procedures across the team Ensure warehouse and production equipment is operated safely and correctly Drive Continuous Improvement using 5S and Lean methodologies, identifying and acting on efficiency opportunities Maintain a safe, clean, compliant facility in line with all state and federal regulations What We're Looking For A hands-on, energetic leader capable of managing a team while staying engaged in daily operations Solid background in e-commerce fulfillment: picking/packing, shipping/receiving, material handling, inventory management, and light assembly A continuous-improvement mindset with real-world Lean and 5S experience Comfort with ERP/WMS platforms — NetSuite and/or RF-Smart experience is a plus Flexibility and confidence in navigating a fast-changing environment Sharp attention to detail, quality, and organization Qualifications Trade school, Associate's, or Bachelor's degree in Business Operations, Supply Chain, Logistics, Manufacturing, or a related field 3–5 years managing warehouse/fulfillment operations at a small-to-medium-sized company 2–3 years in a supervisory or leadership capacity within a warehouse or manufacturing setting Direct experience in picking/packing, shipping/receiving, material handling, inventory management, and light assembly Familiarity with ERP/WMS systems (NetSuite and/or RF-Smart a plus) Forklift operation experience Valid driver's license with a clean record Perks & Benefits Full-time role starting immediately, with competitive pay Strong benefits package, including healthcare Flexible scheduling, paid holidays, and generous PTO A collaborative, mission-focused team where your work has a visible impact A front-row seat to a growing, dynamic company Ready to take ownership of a warehouse that makes a real difference? Apply today! Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: #J-18808-Ljbffr 512Financial