Customer Experience Specialist

Join the Team: Sales & Tech Consultant Chevrolet Lincoln Volvo of New Bern | New Bern, NC Still think "car sales" is just suits and cold calls? Think again. We're rewriting the script on how people buy cars, and we need a Sales & Tech Consultant who is ready to dominate a digital-first market. Why You'll Love It Here We know the old-school dealership grind isn't for everyone. That's why we've modernized the experience: Tech-Driven Workflow: You won't be buried in paperwork. We use the latest CRM tools, digital marketing platforms, and AI-driven lead management to help you close deals faster. No Experience? No Problem: We don't just hire "car people." We hire communicators, creators, and problem-solvers. Our training program is designed to turn your hustle into high-level expertise. The Vibe: A fast-paced, high-energy environment where your input actually matters. We're a leadership-heavy group that focuses on coaching, not micromanaging. What You'll Be Doing Digital Matchmaking: Use our inventory data to find the perfect ride for your clients before they even step onto the lot. Content Creation: Utilize your social media savvy to showcase our latest arrivals (like the new 2025 Silverado RST) and build your personal brand. Relationship Management: Manage your pipeline through our BDC and digital portals to keep your customers engaged and excited. Consultative Selling: Forget the "hard sell." You're an educator and a guide helping people make one of the biggest purchases of their lives. What You Bring to the Table The Hustle: You're self-motivated and love the feeling of hitting a goal. Tech Literacy: You're comfortable navigating multiple platforms, apps, and data visualizations. Communication: You can talk to anyone - whether it's via text, DM, video chat, or in person. Growth Mindset: You want a career, not just a paycheck. You're looking for a path into management and leadership. The Perks Uncapped Earning Potential: Your paycheck is a reflection of your effort. Benefits: Health, dental, and vision packages that keep you covered. Employee Discounts: Drive the brands you represent. #J-18808-Ljbffr