Staffing Manager

Schedule Full‑time in‑office position, Monday–Friday with an on‑call rotation. Benefits Paid Time Off Recognition Program Employee Referral Program Tuition Reimbursement Major Responsibilities Client Care and Scheduling of Employees: Responsible for scheduling and maintaining continuity of client care for a specific group of clients. Hold the master schedule and daily update client and employee changes. Ensure all clients are staffed with qualified employees prior to the end of the day for the next day; notify client and supervisor of any problems. Provide input into the performance review of direct care staff. Assure that scheduled cares are appropriate and authorized by payer source(s). Report and document changes such as: Change in scheduled hours Client and/or staff cancellations Sick calls Authorization for change in hourly rate, overtime, and/or mileage Client complaints/concerns General Office: Maintain positive and effective communication with all staff and others; participate in team concept. Maintain confidentiality of all client, family, and employee information. Answer phones and direct calls to the appropriate person. Promote a positive customer/employee service image. Attend and participate in weekly client care meetings. Assist in reviewing billing and payroll reports for accuracy and completeness in a timely manner. Work with the billing department to ensure accurate and timely information for reimbursement. Perform general clerical/office duties such as mail, filing, word processing and clinical record opening and closing. Client Care: Assure the schedule of client care is implemented and adhered to. Monitor client usage of hours and check for over‑usage in the electronic medical record system. Ensure all client authorizations for services are current and that service quantity/type meets payer requirements. Send informational correspondence to clients and physicians as needed. Participate in the after‑hours on‑call process to resolve staffing issues. Participate in the recruitment process, including interviews, reference checks, conditional offer writing, and orientation of employees. Physical/Environmental Demands Light to medium – primarily desk work; some bending, stretching, handling supplies, light housekeeping, etc. Exerting 20 to 50 pounds occasionally, 10–25 pounds frequently, and 10 to 20 pounds constantly to move objects. Qualifications One year post‑secondary education and two years experience working with people or three years experience in a related field (health care, business administration, education) or a minimum of two years scheduling or supervisory experience. Good organizational skills and the ability to work independently. Good written and oral communication skills. Excellent computer skills; willingness to learn new software. Knowledge of medical terminology and/or medical background is desirable. Ability to manage a variety of assignments while establishing priorities and ensuring necessary duties are completed. Demonstrates dependability, maturity, tact and ability to follow instructions. Pass initial and ongoing background studies and screenings, including those of the Minnesota Department of Health and the Federal Office of the Inspector General’s List of Excluded Individuals/Entities. Adara Home Health, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $44,000 - $52,000 per year. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. #J-18808-Ljbffr Adara Home Health