PATIENT SAFETY ASSOCIATE - INPATIENT BEHAVIORAL HEALTH

Administrative And Secretarial Support

Perform administrative and secretarial functions in direct support of the Physician Practice. Position has direct customer contact to obtain accurate demographic and insurance information and to facilitate scheduling the patient for appointments and procedures. Communicate with internal and external customers. Facilitate referrals, authorizations, scheduling, and patient flow through the process.

Essential Job Functions

• Performs duties for an irrational patient as directed by the nurse responsible for the care of the patient.
• Provides for and maintains a safe environment for the patient.
• Accompany patients to testing in other areas of the hospital.
• Provides a safe environment for a patient who requires supervision, companionship and/or diversion.
• Provide friendly patient visitation services.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• Must be 18 years of age
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Previous experience in a patient care setting.
• Good observation and interpersonal skills.

License, Certification & Clearances

• Act 34 with renewal
• Act 33 with renewal
• Act 73 FBI Clearance with renewal

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.