Network Support Specialist

Network Support Specialist Location: Grapevine-Colleyville ISD Technology - Grapevine, Texas Job Details Job ID: 5737123 Application Deadline: Posted until filled Posted: May 26, 2026 Starting Date: To Be Determined Job Description Primary Purpose: Support the installation, maintenance, support, monitoring of the district LAN/WAN and other connected services as needed. Qualifications Minimum Education / Certification: 2+ years of college or experience in a related field preferred Special Knowledge / Skills: Knowledge of WAN/LAN-based TCP/IP. Knowledge of Cisco Meraki Wireless Networking and Protocols. Knowledge of APC battery systems. In-depth knowledge of Windows Operating Systems, Win10 and above, and Apple Operating Systems OS X and above. Experience supporting and troubleshooting Cisco Layer 2 Switch IOS’s. Experience with/understanding of Cisco Layer 3 Switches and Routers. Experience configuring network devices, APC Battery backup, and other devices as required/needed. Ability to work effectively with Technology and other District personnel. Perform all job functions with a high degree of accuracy. Ability to follow oral and written instructions and make sound, independent decisions when necessary. Minimum Experience: Two years working with WAN/LAN networks and troubleshooting and repairing network issues for Windows PCs, Chromebooks, Macs, Printers, iPads and other network‑connected devices. Major Responsibilities, Duties, Expectations Manage projects, tasks, tickets, as assigned in a timely manner. Ensure that appropriate/correct communication protocols (e.g., TCP/IP) and hardware connectivity topologies are correctly utilized across the WAN. Provide on‑site installation, troubleshooting, and problem resolution of network hardware connectivity for campus administrative/instructional users. Provide on‑site installation, troubleshooting, and problem resolution of APC battery backup systems. Provide on‑site installation, troubleshooting, and problem resolution of network software connectivity for campus administrative/instructional users. Support District‑wide wireless networks as needed. Maintain confidentiality of and a fiduciary approach toward all departmental and district information, data, forms, etc. (i.e., normal/confidential memos/correspondence within department/District, passwords, payroll/personnel information, student information, etc.). Work collaboratively with Network and Systems Engineers to ensure a team approach to District LAN and WAN systems. Perform other duties/assignments as assigned by supervisors. Take the initiative to develop needed professional skills appropriate to job assignments. Position Type Full‑Time Job Requirements Citizenship, residency or work visa required. #J-18808-Ljbffr