Transportation Specialist

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. You're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Scope of Position

The Transportation Specialist supports North American transportation operations by coordinating freight movement, managing transportation data and carriers, analyzing performance, and driving continuous improvement efforts. This position reports to the Domestic Transportation Director. This role is hybrid and can be based in Fort Worth, TX; Groveport, OH; Sparks, NV; or Franklin, NH.

Primary Job Duties and Responsibilities

• Analyze transportation performance, freight spend, service trends, carrier scorecards, and operational metrics to identify opportunities for cost reduction, service improvement, and network optimization.
• Develop and maintain transportation reports, dashboards, KPIs, and data visualizations that support operational and strategic decision-making.
• Support transportation projects and continuous improvement initiatives by conducting data analysis, documenting business requirements, testing solutions, and measuring results.
• Assist with transportation system enhancements, implementations, upgrades, and user acceptance testing for ERP, TMS, carrier, and logistics platforms.
• Evaluate transportation processes and workflows, recommend improvements, and support standardization efforts across domestic and international operations.
• Develop productive working relationships with transportation partners, carriers, freight forwarders, and internal stakeholders.
• Maintain transportation-related data, documentation, reporting structures, and system information within ERP, TMS, carrier, and partner platforms.
• Perform freight audit, invoice review, transportation accruals, reporting, and administrative compliance activities.
• Provide analytical support for carrier procurement initiatives, service reviews, bid events, transportation contracts, and performance evaluations.
• Lead shipment visibility, exception management, root cause analysis, and corrective action activities to improve transportation execution and customer service.
• Provide backup support for international transportation activities including air, ocean, import, export, and cross-border freight.
• Coordinate domestic transportation activities including parcel, LTL, truckload, expedited, inbound, outbound, and intercompany shipments.
• Monitor shipment execution, resolve transportation issues, and communicate status updates to internal stakeholders.
• Support service, cost, compliance, and operational objectives while ensuring adherence to company policies, regulatory requirements, and customer expectations.
• Assist with transportation compliance, freight forwarder coordination, customs documentation support, and transportation governance activities as required.
• Demonstrate behaviors aligned with Watts Values of Integrity, Accountability, Continuous Improvement, and Transparency.
• Travel domestically up to 10%.

Required Qualifications

• Bachelor’s degree in Supply Chain, Operations, Engineering, or related field.
• (in absence of degree, may consider relevant work experience)
• 3+ years of experience in transportation, logistics, shipping, or related operations.
• Familiar with various equipment sizes, modes of transportation and fleet operations.
• Ability to analyze transportation data and reporting to identify cost, service, and operational improvement opportunities.
• Strong organization, customer service and problem-solving skills.
• Excellent verbal and written communication skills.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks, including drug screenings, and required pre-employment testing as a condition of employment.

Preferred Qualifications

• APICS certification (CPIM/CSCP)
• SAP experience
• Familiarity with international transportation processes, equipment, and terminology
• General

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working in an office environment. You will be required to work in the office at the Fort Worth, TX location three days per week (Monday – Wednesday) and can work remotely two days per week (Thursday and Friday).

Physical Requirements

• Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods.
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays
• Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

Learn more about our benefit offerings here:

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages.

As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, a partnership with Planet Water Foundation.

Learn more about the Watts way, here.

Specialties: Plumbing, HVAC, Water Quality, and Gas. Headquarters: Americas & Corporate Headquarters: North Andover, Massachusetts, USA Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China Company Size About 5,000 employees Website Industry Machinery Founded 1874