Sr Customer Marketing Specialist

As a Senior Customer Marketing Specialist at Solstice Advanced Materials, you will drive integrated campaign execution and content generation as part of the commercial team responsible for growth and customer retention. Your impact will be focused on customer engagement, thought leadership, and lead generation. The ideal candidate will bring a blend of strategic thinking with a hands‑on approach to execute multi‑channel campaigns that cost‑effectively drive new customer acquisition and retention. This is a global role focused on driving business results with global customers, requiring proven B2B experience, preferably in specialty chemicals or manufacturing. Additionally, experience with project or traffic management, agency management, and a demonstrable history of executing customer‑facing marketing activities are important for this role. This position is based in our Houston, TX or Morris Plains, NJ locations and reports to the Sr Director of Customer Marketing, Refrigerant and Applied Solutions (RAS).

CORE RESPONSIBILITIES

Lead the development and execution of materials and promotions for marketing campaigns, including email, social media, case studies, white papers, and customer events Manage stakeholder communications, sales enablement collateral, and digital asset library Work with cross‑functional teams, including sales and offering management, to understand customer needs, value proposition, personas, and the customer decision journey to develop targeted marketing campaigns Manage the external nurture activities to drive lead conversion for digital and live experiences (conferences, trade shows, meetings and events), ensuring a seamless and personalized experience across all touchpoints Capture key performance indicators (KPIs) and measurements of campaign return on investment (ROI), interfacing with internal agency and regional marketing colleagues for comprehensive reporting Utilize marketing automation tools and CRM systems to monitor and optimize campaign performance and track customer interactions Manage relationships with external vendors and agencies, ensuring deliverables are met on time and within budget Work with creative services to develop compelling marketing collateral and assets Qualifications

MUST HAVE

7+ years of proven track record in delivering results through planning, managing, executing and measuring broad based marketing initiatives in a B2B environment 7+ years of experience with effective external marketing to customers, content development, and promotional tactics Proficiency in Microsoft 365 Excellent business writing and editing skills Proven project coordination skills and experience with cross‑functional teams

WE VALUE

Experience with marketing automation tools and CRM systems such as Salesforce, Marketo and Adobe Proficiency in PowerBI, PowerAutomate and PowerApp platforms Understanding of a two‑step distribution model and channel marketing strategies is a plus Strong analytical skills with the ability to interpret data, measure results, and make data‑driven choices; previous experience with corporate reporting of campaign results and customer / market trends Results‑oriented mindset, as we are driven by achieving measurable outcomes and exceeding targets Innovative and creative thinking, as we encourage new ideas and approaches to drive continuous improvement Customer‑centric mindset, as we prioritize understanding and meeting the needs of our customers Excellent organizational and problem‑solving skills to successfully support multiple projects simultaneously Dynamic and self‑motivated individuals who thrive in a fast‑paced environment Budget planning and administration. Travel to events and customer meetings 10‑25%.

U.S. PERSON REQUIREMENTS

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

COMPENSATION

The annual base salary range for this position is $99708-$124635K. Please note that this salary information serves as a general guideline. Solstice Advanced Materials considers various factors when extending an offer, including but not limited to the scope and responsibilities or the position, the candidate's work experience education and training, key skills, as well as market and business considerations.

BENEFITS OF WORKING FOR SOLSTICE ADVANCED MATERIALS

In addition to a competitive salary, leading‑edge work, and developing solutions side‑by‑side with dedicated experts in their fields, Solstice Advanced Materials employees are eligible for a comprehensive benefits package. This package includes employer‑subsidized Medical, Dental, Vision, and Life Insurance; Short‑Term and Long‑Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Solstice Advanced Materials is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity: #J-18808-Ljbffr Solstice