Technical Support Specialist

Job Purpose Sanmina is seeking a dynamic Technical Support Specialist passionate about solving problems and driving operational excellence at our site. Whether you are a recent graduate eager to apply your skills or an experienced IT specialist looking for a long‑term career path, this role offers the mentorship and hands‑on projects you need to thrive. In this position, you will provide critical, day‑to‑day technical support for our employees, network infrastructure, software, phone systems, and hardware. Nature of Duties Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast‑paced manufacturing environment. Maintaining passwords, data integrity and file system security for the desktop environment. Communicating technical information to both technical and non‑technical operations personnel. Recommending hardware and software solutions, including new acquisitions and upgrades. Creating user accounts. Imaging PCs and laptops. Desktop phone support in a VoIP environment, and cell phone user support. Resolving anti‑virus/anti‑spam issues on user computers. Working with customer systems to resolve network related issues. Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment. Installing and maintaining application and desktop software products. Installing and supporting label printers and barcode scanners in the manufacturing environment. May participate in the development of information technology and infrastructure projects. May conduct training programs designed to educate users about basic and specialized applications. Education and Experience We value expertise, whether it was gained in a classroom or on the office floor. You are a great fit if you meet one of the following criteria: The Academic Path: An Associate or Bachelor’s Degree in Information Technology (IT), Computer Science (CS), Management Information Systems (MIS), Cybersecurity or a related technical field. The Technical Path: 2 to 4+ years of hands‑on experience in a Technical Desktop Support or IT Specialist position with a deep understanding of IT infrastructure. Preferred Qualifications & Skills Familiarity with Google Workspace (Gmail, Docs, Drive) and MS Office products. 2+years’ experience in a Windows/ChromeOS environment preferred. Experience with Active Directory (AD) Users and Computers Administration. Basic knowledge of networking (cabling, switches, troubleshooting). Experience with MS Security Administration and anti‑virus software. A “detective” mindset—you genuinely enjoy finding the source of a problem and fixing it. Work Environment & Physical Requirements Dual‑Site Support: This role supports two sites (Newark and Fremont) located just 5.5 miles apart. Expect occasional travel between locations (approx.10–15 minutes). Sanmina provides paid mileage and travel time for all on‑the‑clock driving. Physical Demands: Ability to lift and move IT equipment weighing up to 50 lbs. What We Offer Growth & Development: Sanmina offers tuition reimbursement to help you earn essential certifications, specialize your skills, or pursue a formal college degree to advance your career. This is an ITAR facility and applicant must be a U.S. Citizen or a lawful permanent resident. Sanmina is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity. Salary Range (annual): $55,000 - $65,000. Actual base pay within this range (determined at the offer stage) will be based on a candidate's years of relevant work experience, education, certifications, and skills, and is just one element of our total rewards package. The total rewards package also includes a variety of benefits, including health insurance coverage, life and disability insurance, savings plan, company paid holidays and paid time off (PTO) for vacation and/or personal business and, depending on the role, may include eligibility for restricted stock unit awards and participation in a discretionary bonus program. #J-18808-Ljbffr