Director, Engineering Operations

Director of Engineering Operations

We are seeking a visionary, data-driven Director of Engineering Operations to lead, scale, and elevate our foundational technology domains. In this executive leadership role, you will own the strategy, execution, and continuous improvement of our Security, DevOps, and Infrastructure functions. You will act as the bridge between business and engineering, ensuring our engineering teams can ship high-quality, secure code quickly and safely. The ideal candidate is a strategic leader who balances high-level architecture and organizational design with deep technical empathy for developers.

Responsibilities include:

• Department Ownership: Build, mentor, and scale multi-disciplinary engineering teams across DevOps, Infrastructure, and Security Operations.
• Operational Budgeting: Manage cloud infrastructure costs (FinOps), tooling licenses, vendor relationships, and team budgets to maximize ROI and efficiency.
• Engineering Culture: Foster a culture of technical excellence, continuous learning, zero-trust security, and high accountability.
• Platform Engineering: Drive the evolution of our developer platform, establishing standard patterns and self-service tools that reduce friction for application developers. Enable rapid product experimentation through infrastructure and delivery practices.
• Deployment Pipelines: Architect and optimize robust, automated CI/CD pipelines to achieve frictionless, highly reliable, and continuous deployments.
• Cloud & Edge Infrastructure: Oversee scalable, resilient, and cost-effective cloud architecture (GCP, AWS) using Infrastructure-as-Code.
• SecOps Integration: Embed security practices directly into the development lifecycle, including automated vulnerability scanning, container security, and code analysis.
• Compliance & Governance: Partner with Legal and Compliance teams to maintain compliance standards (e.g., SOC 2 Type II, ISO 27001, GDPR, PCI).
• Incident Response: Co-lead incident preparedness, red team/blue team exercises, and response protocols for security vulnerabilities.
• Monitoring & Alerting: Oversee end-to-end observability frameworks (logging, tracing, metrics) to ensure complete system visibility and proactive issue resolution.
• Reliability Strategy: Define and maintain Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets across all platform services.
• Blameless Culture: Drive robust incident management, post-mortem processes, and continuous system hardening to minimize MTTR (Mean Time to Repair).
• Productivity Metrics: Track and optimize core performance metrics, including DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, MTTR) and SPACE framework indicators.
• Developer Velocity: Identify bottlenecks in the software development lifecycle (SDLC) and relentlessly optimize developer workflows.

Requirements include:

• 12+ years in software engineering, infrastructure, or platform operations, with at least 5+ years in senior engineering management (Director level or above).
• Deep hands-on background in Cloud Architecture (AWS/GCP), Container Orchestration (Kubernetes), and Infrastructure as Code (Terraform).
• Experience overseeing enterprise tooling for: CI/CD: GitHub Actions, GitLab CI, Jenkins, ArgoCD; Observability: Datadog, Grafana, Prometheus, New Relic, OpenTelemetry; Security: Snyk, SonarQube, Wiz, Palo Alto Networks, HashiCorp Vault.
• Proven track record using DORA metrics and operational data to improve deployment velocity and system stability.
• Strong familiarity with zero-trust network architectures, IAM, and compliance frameworks (SOC2, ISO 27001, PCI).
• Exceptional cross-functional leadership and clear executive communication style.
• Background managing globally distributed, remote-first engineering teams, preferably in a high-growth startup (ideally through Series C and beyond).

Nice to have:

• Experience leading platform engineering transitions or enterprise-scale cloud migrations.
• Active involvement in the open-source community or CNCF (Cloud Native Computing Foundation) landscape.

What We Offer:

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Unlimited PTO
• Paid parental leave
• Work model: currently fully remote, with a future transition to a hybrid setup
• Health, dental, and vision plans
• 401(k) with employer matching, for US-based employees
• Continuous learning opportunities
• Empowering opportunities for growth in a dynamic entrepreneurial environment

The starting base salary for this role typically ranges between $255,000 and $285,000 USD, tailored to experience and skill set. Because we are all owners of Félix, equity is a core component of our total compensation package. Your recruiter will walk you through our complete benefits, health coverage, equity structure, and total compensation details during your first call.

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.