PT Sales Associate Cashier

Overview Join to apply for the PT Sales Associate Cashier role at Food Lion 3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Primary Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Duties And Responsibilities Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and use his or her name whenever possible Unload customers’ groceries from cart to belt and group cold items together for ease of bagging Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures for the correct use of bags by type Scan customers\' order and handle the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Make every attempt to maintain accurate cash control Follow procedures and perform overrides Identify customers needing assistance and offer to take the customer’s order to their car Maintain alertness and call for assistance when needed to service customers per service standards Check prices quickly and accurately Be courteous and helpful to other associates Wear the Food Lion uniform with apron, name badge, when on duty, with neat and clean appearance Retrieve shopping carts from the parking lot and cart corrals using the tether strap Ensure work station and front end area of the store is neat and clean Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and properly working Adhere to all company guidelines, policies and standard practices Observe and correct unsafe conditions that could cause associate or customer accidents Notify QA of any cleaning issues or maintenance required on front end Successfully complete computer based training (CBT) and training aid courses Perform all other duties as assigned Qualifications High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, frequently walking short distances Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners Use hands to frequently/continuously handle currency as well as operate a cash register, scanner, computer, and calculator Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level Meet established volume activity standards for the position Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time Have sufficient visual ability to check ID cards, checks, invoices and other written documents Move empty bottles and containers from the front end to the back room where applicable Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. #J-18808-Ljbffr Food Lion