Inside Sales Associate - Part Time /LAB

Lab Merchandising Coordinator

The LAB Merchandising Coordinator maintains a professional store environment and leads the organization in visual and brand standard execution. Participates in various merchandising projects and store tasks in a true Lab Store that tests and times all store assigned tasks prior to building communications and releasing to the field. Acts as a liaison to the field for questions or support of tasks having firsthand knowledge of the execution and directions related to them.

Primary Duties

• Supports implementation of merchandising related projects for all stores by completing POGs and creating visual merchandising displays according to recommended brand standards. Provides feedback on ease of implementation, records the amount of time spent on execution and any obstacles or recommendations to improve processes prior to deploying to the field.
• Participates in testing all store level activity including brand standards, POG execution & support, price changes, store tools and all store related tasks.
• Acts as a resource and answers Athena task related questions from store teams across the country while building positive working relationships.
• Keeps records of store interactions via telephone or email on smartsheet, recording details of inquiries, concerns, comments as well as actions taken.
• Process weekly Miscellaneous Supply and Name Tag requests from Athena
• Process weekly shipment, inventory adjustments and Athena projects specific to 87031
• Record all sales in the POS and handle all monetary transactions such as sales, returns and exchanges accurately and efficiently. Completes daily paperwork and reporting required for store operations.
• Validate all CRM, RCC and Store facing coupon offers, monthly or as needed.
• Print, frame, pack and mail Store Milestone awards monthly.
• Occasionally attend cross-functional working team meetings to provide precise and effective feedback that will be used to influence key decisions.
• Undertake and complete other work-related responsibilities as assigned by Manager.

Knowledge, Skills and Abilities

• Associate's degree or equivalent combined education/work experience.
• 1 plus year retail experience.
• Working experience and knowledge of retail store operations, including merchandising.
• Experience in excel, word, smartsheet and power point.
• Strong customer service skills.

Competencies/Attributes

• Passionate Learner.
• Flexible & Agile Adapter.
• Talent Builder.
• Effective Communicator.
• Team Builder.
• Customer Focused Partner.
• Strategic Thinker.
• Big Picture Thinker.
• Results Driver.
• Problem Solver & Decision Maker.

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

• Task Level High.
• Departmental/Division Level High.
• Project Level High.
• Consultative Level High.

The amount of discretion or freedom this position has

• Strict Adherence to Guidelines.
• Interprets and Adapts Guidelines.
• Develops and Implements Guidelines.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific but common, physical characteristics and abilities such as above-average agility and dexterity.

The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles e.g use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals etc. The work area is adequately lighted, heated, and ventilated.