Front Desk Supervisor

Location 3100 North Ocean Drive, Riviera Beach, FL, 33404, United States Employee Type: Full Time-Non-Exempt Front Desk Supervisor Amrit Ocean Resort is seeking a friendly, professional, and detail-oriented Front Desk Supervisor to join our team full-time. If you thrive in a luxury hospitality environment and love creating memorable guest experiences, we want to hear from you! What You’ll Do: Oversee front desk agents, acting as an effective and positive leader Greet guests with warmth and professionalism, ensuring a seamless check-in/check-out experience Handle guest inquiries and resolve issues efficiently and courteously Manage room reservations, payments, and guest accounts using our property management system Communicate effectively with housekeeping, concierge, and other departments to ensure guest satisfaction Provide information about resort amenities, local attractions, and services What We’re Looking For: Previous front desk or customer service experience (hospitality experience a plus) Strong communication and interpersonal skills Tech-savvy with the ability to learn new systems quickly Availability to work flexible shifts, including weekends and holidays A positive attitude and passion for guest service Benefits Include: Competitive pay Health, dental, and vision insurance Paid time off Employee discounts Career growth opportunities within a world-class resort #J-18808-Ljbffr