Clerical Assistant 2

The Position

Become a Clerical Assistant 2 with the Pennsylvania Department of Transportation and help keep District Office 0100 running efficiently. This role supports the Assistant District Executive for Maintenance and provides a chance to work closely with staff across the unit. You will handle important clerical tasks, prepare documents, and help maintain organized records. This position is ideal for someone who enjoys structured work that supports a mission-focused organization.

Description Of Work

This position provides clerical and administrative support for the Assistant District Executive of Maintenance, as well as the District Office Maintenance Staff. The work helps keep schedules, correspondence, records, and daily operations organized and accurate. As a Clerical Assistant 2, you will perform the following duties:

• Communication Support: Answer and screen calls, provide customer service and forward inquiries to appropriate staff
• Document Handling: Review, prepare and distribute correspondence, maintain electronic files and manage mail for the Maintenance Unit
• Scheduling Tasks: Organize meetings, assist with travel requests and track status updates in required systems
• Hiring Assistance: Contact candidates, prepare interview packets, verify documents and assist with drug and alcohol testing procedures
• Fuel Tracking: Locate missing fuel slips, prepare monthly reports, reconcile invoices and manage fuel card inventory
• Vehicle Coordination: Update reservation systems, assist staff with vehicle scheduling and record mileage for fleet vehicles

Required Experience, Training & Eligibility

Qualifications Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• One year or more of previous experience in the clerical field.
• One year or more of previous experience using Microsoft Office products.
• One year or more of previous experience routing/distributing mail and using a postage machine.
• Previous experience with pre-employment CDL drug and alcohol verifications and testing forms, as well as scheduling appointments for Random Drug Testing, Pre-Employment Drug Testing, and employees who are off work longer than 30 days.
• One year or more of previous experience in office work such as Scheduling and Coordinating events, meetings and or trainings.
• Two years or more of customer service background (answering incoming telephone calls, re-routing calls as a switchboard operator or speaking with customers and/or employees that come into the office).
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans: Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.