Warehouse Supervisor

Warehouse Supervisor

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution, and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value-Added Services such as specialty packing, kitting, and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family, and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

The Warehouse Supervisor is directly responsible for all activities of the employees reporting to them. The supervisor will be responsible for either the day or night team that operates the warehouse. Supervisor ensures the following: safe work environment, exceptional sanitation, respectful and dignified treatment with all persons within the workplace, quality and quantity of work performed and maintaining customer relations.

At Midwest Refrigerated Services, we are driven by our Midwest Values of:

• Modesty
• Integrity
• Dependability
• Work Ethic
• Efficiency
• Safety
• Trust

It is the expectation that all employees exemplify these values.

General Responsibilties include:

• Regular punctual attendance is a requirement of this position
• Knowledge of and adherence to all personal safety, food safety and food defense training and policies
• Safe operation of all material handling equipment
• Maintain clean work areas
• Fair and equal professional treatment of all employees
• Resolve customer, carrier & driver issues
• Maintain inventory accuracy
• Directing the work activities of warehouse employees and the shipping office staff
• Training of employees
• Driving process and performance improvement
• Ensure accessorial charge document completion
• Monitoring & adherence to benchmarking standards
• Participate in the hiring, onboarding and training process
• Monitor employee performance and coach for improvement
• Monitoring attendance, breaks and lunches
• Ensures correct quality and quantity of the work performed
• Back up to Supervisors, Leads and customer service functions
• Expected to work additional shift to cover other leads, office staff and other Supervisor's PTO Perform regular warehouse duties and other duties as assigned by management

Task Specifics:

• Nurture a safety minded culture
• Participate in incident investigations
• Maintain high sanitation standards
• Direct supervision of warehouse leads and employees
• Initiates and administers appropriate disciplinary actions when necessary.
• OS & D claim investigation and resolution
• Identify WMS system issues and work with IT for resolution
• Participate in off-hours meetings and trainings

Skills Required:

• Ability to work in a range of temperatures
• Ability to read/write in English
• Basic math/computer skills
• Ability to function & lead effectively in a team & fast paced environment
• Ability to follow & give instructions effectively
• Ability to safely bend and twist repeatedly
• Ability to communicate effectively with all levels of management

Prerequisites:

• High school diploma (or equivalent)
• Experience operating forklift or pallet jack
• Previous experience managing teams in a warehouse environment (preferred)
• Previous experience with RF controlled inventory systems
• Previous experience handling food products (preferred)
• Supervisor Experience (preferred)

Performance Measurements:

• BRC audit rating
• Satisfactory regulatory and customer audit results
• Operation performance metrics per customer agreements
• Employee training goals
• Employee productivity

Benefits and Perks:

MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.