Field Service Technician

Field Service Technician

Industrial Solutions of NY is a fully operational mechanical company serving the tri-state area, with a dedicated team that responds to mechanical emergencies. We work behind the scenes with many mechanical and HVAC contractors. Specializing in pump and electric motor repair, we bring years of expertise and technical knowledge, enabling us to repair pumps and electric motors of all makes and models. Thanks to our strong relationships with leading manufacturers, we can offer competitive pricing on replacement units.

The Service Technician is responsible for traveling to customer locations to handle the installation, maintenance, repair, and troubleshooting of pumps and fans in industrial, commercial, and residential settings. Your expertise will be crucial in ensuring the efficient operation of these systems, helping maintain the smooth functioning of the equipment they support. By diagnosing and resolving issues on-site, you'll play a key role in keeping operations running smoothly and reliably for our customers.

Key tasks and responsibilities include:

• Properly install new pumps and fans in accordance with manufacturer specifications and industry standards.
• Perform routine maintenance on pumps and fans to prevent breakdowns and extend their lifespan.
• Diagnose and repair malfunctioning pumps and fans promptly to minimize downtime.
• Calibrate pumps and fans to ensure accurate performance according to required specifications.
• Maintain accurate records of maintenance activities, repairs performed, parts replaced, and other relevant details for both pumps and fans.

Required skills and experience include:

• Hands-on mechanical/technical experience
• High school diploma or GED required
• Clean and valid driver's license
• Excellent technical, communication, and organizational skills
• Proficiency in using diagnostic tools and testing equipment.
• Experience with a proven track record in customer satisfaction
• Willingness to work overtime as needed, including evenings, weekends

Safety and compliance:

• Adhere to company safety protocols and industry standards to maintain safe working conditions.
• Comply with all relevant regulations, such as OSHA, and utilization of appropriate PPE.

Physical work requirements:

• Ability to lift and carry heavy equipment, up to 75 lbs.
• Physical stamina to stand, kneel, crouch, and bend for extended periods, ensuring comfort and efficiency while performing tasks in various settings.
• Capable of working in confined spaces and at heights, adhering to proper safety procedures and utilizing appropriate safety equipment during pump and fan installations and repairs.
• Willingness to work in various environmental conditions, including extreme heat, cold, and confined spaces.

Industrial Solutions of NY operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why build a career with us?

Everyone's an owner of the company because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive benefits include medical, dental, and vision insurance, a competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career growth opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal opportunity employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.