Field Service Technician-Electrical-Food Eqiupment
Full-time
Southern States Food Service
Job Description
Job Description
Job brief
We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Manage all on site installation, repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports with clarity
- Document processes
- Operate vehicle in a safely manner
- Follow all company’s filed procedures and protocols
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
Requirements
- Proven Field Service experience
- Must have the ability to read a voltage meter incumbent with reading a schematic diagram
- Experience electrical/mechanical repair in appliances (deli ovens, dishwashers, fryers, etc)
- Ability to troubleshoot, test, repair and service technical equipment
- Ability to work flexible shifts and to adapt to changing work schedules
- Familiarity with mobile tools and applications
Vacancy posted 14 days ago
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