Store Sales Manager

The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success.


New Hire Onboarding and Team Building


Conduct one-on-one meetings to gain a deep understanding of your team's motivations. and personal/ professional aspirations. Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.


Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.


Workforce Management


Conduct workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.


Ensure company policies, including appearance and functionality standards, and state regulations are followed.


Professional communication and representation of Company brand in all internal and external interactions.


Follow Company procedures for product transfers to ensure proper documentation of inventory.


Ability to plan strategically.


Analyze company provided reporting to determine appropriate staffing levels for store location. Partner with leadership to make staffing level changes.


Talent Development


Provide technical and product knowledge information to associates and customers, serve as subject matter expert


Analyze company provided reporting and identifying skill gaps to address through coaching.


Business Operations and Acumen

• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
  
  

• Ensure store execution of product merchandising, marketing and POP standards.
  
  

• Partner with marketing to plan, implement and monitor assigned store's social media strategy to positively impact brand awareness and increase sales.
  
  

• Ensure timely opening and closing procedures.
  
  

• Manage stock inventory levels for assigned store.
  
  

• Review merchandise flow for assigned store, ensuring accurate stock.
  
  

• Follow all Company procedures on cash handling including acceptance of payment and deposit processes.
  
  

• Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing.
  
  

• Ability to stand or sit for 8+ hours at a time.
  
  

• Execute company initiatives and any other activities requested by the supervisor.
  
  

• Maintain awareness of competition, advertisements and services offered, develop strategies to counter.
  
  

• Conduct store level inventory process and research any discrepancies. Partner with leadership and corporate partners as needed.
  
  

• Lift, push or pull 50+ pounds.
  
  

Now don't fall asleep out there... the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.