Salesforce Agentforce developer

Title: Salesforce Agentforce developer
Location: Remote
Duration: 12 months
Pay rate: $60-$65/hr on C2C

Job Description
About the Role
We are building a pipeline of talented Salesforce Agentforce Consultants and Service Designers to support upcoming opportunities across our Salesforce and AI transformation programs.
This role sits at the intersection of AI, customer experience, and Salesforce delivery, focusing on designing and implementing intelligent, scalable, and user-centric solutions using Salesforce Agentforce.
What You'll Do
• Design and deliver AI-powered Agentforce solutions and customer journeys
• Work closely with stakeholders to gather requirements and translate them into scalable solution designs
• Lead journey mapping and process design workshops, shaping customer experience outcomes
• Design AI workflows, prompts, and conversational experiences
• Create key delivery artefacts (process maps, user stories, high-level designs)
• Collaborate with product owners, developers, and AI teams to deliver integrated solutions
• Support testing, UAT, and ongoing optimisation of deployed solutions
• Build strong client relationships and contribute to successful project delivery
What We're Looking For
• Experience working across Salesforce platforms (Service Cloud, Experience Cloud, Data Cloud, etc.)
• Strong stakeholder management and communication skills
• Experience in solution design, business analysis, or consulting roles
• bility to translate business needs into practical, scalable solutions
• Understanding or exposure to AI / GenAI / LLM concepts
Nice to Have
• Experience with Agentforce, conversational design, or AI assistants
• Financial Services industry experience
• Knowledge of integrations (e.g. MuleSoft, ETL tools)
• Experience with SQL, JavaScript, or HTML
• Salesforce certifications

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.