Senior Help Desk Technician II — ITIL & Training Focus
CGS Federal (Contact Government Services)
A government contracting company based in Arlington, Virginia, is seeking a Senior Help Desk Technician to provide Level 1 & 2 support to senior management and contractors. Candidates should have experience with ITIL practices and online meeting technologies. This full-time role offers growth opportunities and a comprehensive benefits package, including health insurance, a 401k plan, and paid time off. Join us in shaping government innovation! #J-18808-Ljbffr CGS Federal (Contact Government Services)
- ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help Desk Technician... .../support/troubleshooting End-user training Creation of procedural documentation... ...for all IT-related tickets utilizing ITIL Creation of Incident work-log entries...SeniorTrainingFull timeFor contractorsWork at officeRemote workFlexible hours
$59.49k - $80.5k
...into opportunity as a Help Desk Technician with GDIT. A career in... ...developing unique applications training lesson plans, for... ...principles such as ITIL (IT Infrastructure... ...Technical (IAT) Level II role. ~ Security... ...strong customer service focus and ability to work well...TrainingHourly payFull timeTemporary workImmediate startRemote workWorldwideFlexible hours- ...DC Our client seeks a Senior Help Desk Technician to deliver advanced frontline... ...: Provide Tier II/III support for M365/O365, Azure... ...timelines to users. Provide training on Microsoft Office, SharePoint... ..., CISSP (preferred), ITIL Foundation, or Apple Certified...SeniorTrainingHourly payPermanent employmentContract workWork at officeLocal area
- ...We are seeking a customer-focused and technically skilled Senior Helpdesk Technician to provide onsite IT support for employees... ...setups. Customer Service & Training Deliver a high level of... ...of 5 years of experience in a Help Desk, Desktop Support, or Technical...SeniorTrainingFull timeWork at officeRemote work
- ...Consulting Services Firm focusing on providing value to... ...Talent Management. We help forward thinking clients... ...Publication & Graphic Specialist II - Publications and... ..., DC (Remote) | Senior Consultant - Full-Time... ..., user's manuals, CDs, training materials, installation...SeniorTrainingFull timeContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- Senior Lead Network Engineer II Employment Type: Full Time Department: Information Technology CGS is seeking... ...Network Engineer to join a team focused on the evaluation, enhancement, and... ...infrastructure projects; Provide informal training and knowledge transfer to NPS...SeniorTrainingFull timeLocal areaMonday to FridayFlexible hours
- ...opportunity to learn and grow professionally? We can help! We are seeking a Service Desk Technician II to provide IT Technology Services for the Central... ...Service Level Agreements, procedures, and end-user training materials. Collaborate with development staff to...TrainingFull timeContract workPart timeWork at officeRemote work
- ...competence by providing appropriate training. Compensation Range: 25.... ...Support Representative II provides experienced remote... ...power-electronics products in a help-desk and contact-center... ...and respond to customer, field technician, Sales, and internal support...TrainingHourly payTemporary workWork experience placementWork at officeLocal areaRemote workWorldwide
- ...Senior Systems Administrator II Employment Type: Full Time, Senior-level CGS is seeking a Senior... ...tasks. - Organizes and conducts user training sessions on systems developed. -... ...litigation support environment is extremely helpful. Excellent oral and written...SeniorTrainingFull timeContract workFor contractorsWork at officeFlexible hours
$28.54 per hour
...Title: IT Support Technician II Location: Washington... ..., and user training. The ideal candidate has strong desk-side support experience... ...resolution. Partner with senior technicians and... ...Familiarity with ITIL processes and ticketing... ...North America. We help clients get work...TrainingContract workLocal area$165k - $185k
...Description SABG is hiring a Technical Specialist II (A) Command and Control (C2) Policy Analyst to... ...directives, opinion, analysis of alternatives, training instruction. Staff and communicate written and verbally with Senior Space Force leadership. Able to lead, manage,...Training- ...Obtain Public TrustWhat You Will Do:The Senior Staff II Fraud Analytics and Knowledge Transfer Lead... ...of requirements and mission needs, and help maintain operational continuity during... ...operating procedures, process documentation, training materials, operational playbooks,...SeniorTrainingFull timeContract workFlexible hours
- ...Description Graham Technologies is seeking an experienced Senior CBRN/CWMD Subject Matter Expert (SME) II / On-Site Lead to support the National Guard Bureau (... ...candidate will support CBRN/CWMD readiness, training, exercises, operational planning, and response capabilities...SeniorTrainingWork at officeLocal areaFlexible hours
$148.5k - $237.6k
...Computer Aided Dispatch (CAD), and more.As a Senior Software Engineer II, you will operate across all of the... ...factors, such as: level, function, training, transferable skills, work experience,... ...benefits offer an array of options to help support you physically, financially...SeniorTrainingWork experience placementWork at officeRemote work- ...process and technology improvements, and help guide the technical direction for your areas... ...best practices. Provide guidance and training to business stakeholders, support teams,... ..., IT Analyst, or similar technology-focused role. ~ Bachelor’s degree in Information...SeniorTrainingFull timeCasual workWork at officeLocal area
$178k - $197k
...integrated components that help them get to space - our world... ...space missions. SENIOR MECHANICAL ENGINEER II As a Senior Mechanical... ...to tight deadlines, and our focus is always on how we can deliver... ...absence, compensation, and training. Applicants requiring a...SeniorTrainingPermanent employmentLocal areaFlexible hours$20.22 - $28.17 per hour
...services delivered with a focus on excellent customer... ...As a Technical Support Technician, you will be an expert... ...interactions. · Successfully helping our customers find... ...initial first 90 days/training period, a 5-8’s... ...( Spanning Levels I & II ) · 4 weeks per year...TrainingHourly payFull timeWork at officeLocal areaWeekend workAfternoon shift$48.14k - $58k
...Computer Operator Sr. (Contingent II - Grant Funded)(Open) Department: Help Desk, JM Position Type: Non-Regular Fixed... ...resolution Provide guidance and training to users on basic IT procedures,... ...such as CompTIA A+, Network+, or ITIL Experience in an academic or enterprise...SeniorTrainingFixed term contractWork at officeRemote work$139.1k - $251.45k
...Description The Senior Program Manager – Network... ...network monitoring, Tier II/III support, incident... ...performance objectives focused on network availability... ...standards, automation, training, and operational practices... .... Experience with ITIL-based service management...SeniorTrainingContract workFor subcontractorLocal areaImmediate start- ...talented and motivated IT Specialist II for a Full-Time position.... ...telephone-based Call Center / Help Desk / Service Desk support... ...incidents, problems, and requests, focus on managing and resolving isues... ...Service Skills/Customer Experience Training Customer Advocacy Behaviors...TrainingFull timeWork at officeRemote work
$80.6k - $147.6k
...deliver powerful solutions to help our clients navigate the... ...- Security Engineer II on the project, you will... ...need. Team members focus on delivering services to... ...skill sets; experience and training; licensure and... ...entry-level employees to senior leaders, we believe there...TrainingLocal area$81.5k - $138.55k
Senior Technical Business AnalystLocation: US Remote Preferred: Virginia... ...and intellectual rigor to help solve some of today’s most... ...solutions. Support end users through training and individualized technical... ..., testing, delivery) and data-focused concepts such as data analysis...SeniorTrainingFull timeContract workWork experience placementLocal areaRemote workFlexible hours$127.15k - $145.1k
...seeking a highly skilled and versatile Senior Business Process Analyst (SME II) to provide strategic program,... ...Business Capabilities Branch. This role focuses on leading the development,... ...complete all required annual government training (e.g., TSA On-Line Learning Center...SeniorTrainingFull timeFor contractorsWork at officeLocal areaImmediate startRemote work1 day per week- GCyber is seeking a Senior Test Engineer, to help support a mission-focused federal IT modernization effort... .... DoD 8570/8140 IAT II certification (i.e.,... ...Kafka, Jira, Confluence, ITIL, SAFe, performance testing... ...and family members ~ Training and Professional...SeniorTrainingFull timeRemote work
$25 - $28 per hour
...seeking an IT Service Desk Technician local to the DC-... ...with a customer-focused mindset. Candidates... ...provide end-user training where required. Evaluate... ...5+ years Service/Help Desk experience... ...A+, Azure AD, ITIL Foundations or above... ...worksite location. Seniority level Mid-Senior...TrainingFull timeLocal areaRemote work$26.44 - $33.65 per hour
...when in crisis - every day, we help people overcome depression,... ...decade. The IT Analyst II provides user support to resolve... ...role, support analysts may focus on a specific aspect of the IT... ...and will consist of 5 weeks of training prior to launching for patients...TrainingLocal areaRemote workRelocationFlexible hoursNight shift$29.52 per hour
...Tier 1 Help Desk AnalystArlington, VAAre you ready to enhance... ...user support, training issues, initial diagnostics... ...experienceDoD IAT Level II Certification is... ...professional development plan focuses on helping our team... ...entry-level employees to senior leaders, we believe there...TrainingWork at officeLocal areaRemote work$66k - $109.2k
...career-oriented, and customer-focused Remote Support Technician to join our team in McLean... ...not limited to:Utilize ITIL-based processes to... ...Provide user support and basic training for common applications, system... ...experience in a technical help desk position.Special non-...TrainingHourly payContract workTemporary workWork experience placementWork at officeLocal areaRemote workMonday to FridayShift work$40 - $46 per hour
...Senior Field Applications Specialist supporting Beckman Coulter Diagnostics' clinical diagnostic instruments across the East Coast. Responsible for instrument validation, customer training, and technical support for chemistry and immunoassay systems in laboratory settings...SeniorTrainingHourly payRemote workNight shift$33.15 - $44.85 per hour
...looking for a tier II tech that provides... ...seek input from senior engineers and ask... ...workload. Desired: ITIL foundations... ...Certified Desktop Support Technician ~... ...~ Assists Help Desk Manager with daily... ...Operating Procedures) and Training manuals for Tier I...TrainingHourly payTemporary workWork experience placementImmediate startRemote workWorldwideFlexible hours
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