Scrum Master

JOB SUMMARY / DESCRIPTION

The primary mission for each ECRS SCRUM Master is to drive daily incremental improvement. A Scrum Master is a servant leader who works with an assigned team of software developers following Agile practices to increase team efficiency and provide guidance for process improvement. By identifying incremental improvements and driving action within the team, the Scrum Master coaches the team to desired outcomes. Scrum Masters lead the assigned teams with a well-defined standardized software development life cycle process. They assist the Product Owner and Technical Lead with cross functional communication and defect tracking. This position also defines the metrics to be used to track process improvement in software development and release. This position works with multiple product development teams, Scrum Masters, and Development leadership to drive an Agile process. The Scrum Master role also assists the Product Owner with technical project management, traceability, source code control, and test case management.

RESPONSIBILITIES

• Willingness to learn or have prior knowledge of Agile Software Development and Scrum Framework.
• Make your assigned SCRUM teams better, through observing, orientating to reality, deciding, and creating actions that bring about measurable incremental improvement.
• Responsible for coaching and managing the scrum process with the coordination of scrum team.
• Collaborate with Development leadership to remove the impediments for the scrum teams.
• Work with Product Owner to facilitate sprint planning and sprint demos.
• Facilitate Sprint Retrospectives, determine appropriate action plan and hold team accountable.
• Collaborate with Development leadership to maintain the overall Development and DevOps activity planner.
• Schedule, arrange and lead daily stand-up meetings, meetings, demo, and decision-making processes to ensure quick inspection and proper use of adaptation process.
• Attends requirement specification meetings and helps define and create Epics, User-stories etc. to drive estimation and scheduling.
• Oversee the "quality-assisted" testing process within the sprint to ensure readiness for delivery to QA.
• Help product owners to keep the product backlogs in good shape and make them ready for the next sprint.
• Maintain and provide metric-based reports to measure and improve team effectiveness.
• Deliver results by creating value for our ECRS products, our customers, and team members.
• Coordinate with team Technical Lead to foster additional team skills, product knowledge and bench strength.
• Formalize and ensure a balanced distribution of workload for all team members.
• Collaborate with HR to provide career development to team members and address performance matters.
• Act like an Owner to deliver results, creating value for our ECRS products, our customers, and key stakeholders.

ATTRIBUTES

• High Emotional Intelligence (EQ).
• Continuous learner with the ability to pivot and try new strategies to increment improvement. One that intuitively thinks in the Plan, Do, Check, Adjust cycle or OODA Loop (Observe, orient, decide, act).
• Experience with facilitating and coaching productive teams.
• Experience developing year-long and or quarterly planning initiatives to drive measurable outcomes.
• Outcome oriented.
• Data driven, ability to quantify outcomes.
• Ability to identify and capitalize on individual team members' strengths.
• Demonstrated consistency and follow through on initiatives.

QUALIFICATIONS

• Four-year degree or equivalent prior experience in managing teams.
• Business or IT courses are a plus, but not required.
• Agile Scrum Master or Agile Coach Certification is a plus but can be earned during onboarding/training period.
• Demonstrable knowledge of agile methodology and frameworks like Scrum, Kanban, XP, etc. are a plus.
• Good communication, technical and people skills to coach teams on how to follow agile scrum.
• Strong knowledge or willingness to learn Scrum theory, rules, and practices.
• Stakeholder Management, Negotiation & Communication Skills.
• Strong understanding of timeline commitments and deliverables.
• Jira/Confluence experience.
• Ability to manage multiple priorities with the flexibility to meet changing needs.

ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES.

ABOUT ECRS:

ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity of a high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions.

We believe that acceptance of diversity is a key reason as to why we're successful. All qualified applicants who can demonstrate integrity and competence will receive consideration for employment and advancement without regard to race, color, religion, gender, sexual orientation, disability, age, political affiliation, or national origin.