Regional Director - Healthcare Operations

About the Job

Our client is expanding its statewide laboratory services and is seeking a Regional Director to oversee operations across a growing multi-site healthcare network.

This role serves as the operational leader for a region consisting of patient service centers and clinic-based collection sites that collectively serve thousands of patients daily. The Regional Director functions as a senior operations leader responsible for staffing strategy, service quality, operational performance, and provider relationships across multiple locations.

We are seeking a hands-on operator who is comfortable managing complex, fast-moving healthcare environments and leading large frontline teams while maintaining an exceptional experience for both patients and providers.

Salary : $70,000/yr - $80,000/yr

Location : Lafayette, Louisiana

Key Responsibilities:

• Lead operations across multiple clinical collection sites within an assigned region.
• Manage and develop site leaders and frontline teams to maintain high service standards.
• Oversee staffing models, scheduling, and operational efficiency across locations.
• Monitor performance metrics such as patient throughput, wait times, and staffing productivity.
• Serve as the primary operational contact for clinic administrators and healthcare providers.
• Lead the launch and onboarding of new clinical locations as the network expands.
• Ensure compliance with laboratory standards, safety protocols, and quality requirements.
• Resolve operational issues quickly while maintaining strong client relationships.

Qualifications:

• 5-7+ years of operations leadership experience in healthcare, laboratory services, or multi-site service organizations.
• Proven experience managing multi-location operations and large frontline teams.
• Strong operational and analytical decision-making skills.
• Ability to lead in fast-paced, high-growth environments.
• Bachelor's degree required; MBA or MHA preferred.

This is a highly visible leadership role within a rapidly expanding laboratory services organization. The Regional Director will play a key role in scaling operations, improving service delivery, and supporting the continued growth of the statewide laboratory network.

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