Parts Sales Associate

Job Description

Job Description

The Parts Sales Associate answers calls in an office and customer walk-ins for the Thermal Parts Sales Department. Handing shipments to customers and assuring parts are provided to customers or contractors as needed. This Associate also safely manages the warehouse including maintaining parts inventory levels, shipping and receiving duties for all UPS/FedEx and Common Carrier LTL shipments of products, equipment, and parts.

This job requires on site attendance Monday through Friday in our Centennial office.

Come work for a nationally certified Great Place To Work Company since 2018!

WHAT YOU WOULD BE DOING

• Answer calls for Thermal Parts Sales and obtains part number and price and provide this information as a quote to the customer.
• Ensures parts are provided to the customer/contractor correctly and timely
• Prepare purchase orders for any part needed. Enter orders via manufacturer and company computer systems.
• Receipt invoices & purchase orders into an accounting system.
• Handle all common carrier outgoing & receiving freight using electric pallet stacker experience to safely do warehouse duties including stocking parts and picking and packing parts.
• Print packing slip and ship and complete daily invoicing for parts.
• Maintain a clean, safe, neat, and orderly appearance in a low inventory warehouse including disposing of trash into dumpsters.
• Oversee inventory parts management. Perform actual physical inventory twice a year.
• Assist Parts Sales’ customer walk-in with parts pickups.
• Handle Thermal and Generator Service Department parts orders.
• Replace parts under warranty as needed.
• Weekly follow-up on overdue warranty returns from customers.
• Back-up for Parts Sales Coordinators in the other DVL offices as needed.
• Monthly Inspection of office fire extinguishers, AED Machine and other Safety requirements.
• Assist Parts Manager with inventory cycle counts.
• Follow safety standards including hazard communication to include safety data sheets, wearing Personal Protective Equipment (PPE), ladder safety, electrical safety, portable fire extinguishers, and manual lifting/handling.

MINIMUM REQUIREMENTS TO APPLY

• High school diploma
• Parts warehouse experience preferred
• Parts sales/quoting experience are preferred, and service writer experience is considered
• Recent class two walk-behind stacker experience preferred
• Inventory management experience including palletizing parts to be shipped preferred
• Can regularly lift and/or move up to 50 pounds safely
• One year of daily computer experience and proficiency with Microsoft Office programs
• Excellent recent customer service experience
• Experience using UPS or Fed Ex Ship Manager or similar preferred
• Proven safety record with following safety standards including hazard communication to include safety data sheets, wearing Personal Protective Equipment (PPE), ladder safety, electrical safety, portable fire extinguishers, and manual lifting/handling

COMPETENCIES YOU SHOULD HAVE

• Safety
• Customer Service Oriented
• Communication
• Organization
• Efficiency

The salary pay range is $21.63 - $25.00/hour plus bonus based on relevant parts warehouse experience.

Our Company takes innovation in our industry very seriously, and there’s nothing like the feeling of being revolutionary. What we like most, though, is making things happen – getting results in creative ways. We know this kind of approach takes top candidates, so we offer a highly competitive compensation and benefits package including:

WHAT WE CAN OFFER YOU:

• Fully Company funded Employee Stock Ownership Retirement Plan (ESOP)
• 401(k) Retirement Program and Company Match
• Medical & Prescription Drug
• Dental
• Voluntary Vision
• 15 Paid Time Off days, Volunteer Paid Time Off and 10 Holidays per calendar year
• FREE Short & Long-Term Disability
• FREE Basic Life/AD&D
• Voluntary Supplemental Life insurance
• Flexible Spending Accounts (Health Care and Dependent Care)
• Employee Assistance Program
• Health Advocate
• Tuition Reimbursement

OUR CORE VALUES

SAFETY: The safety of our associates, customers, and partners is part of the DVL culture and a Core Value.

CARING: We care about the success of our customers, our partners, our associates, and our company.

COLLABORATION: Working with the team to achieve the best outcome, which is critical to our success.

CREATIVITY: Being creative with ideas to improve the way we do things.

INTEGRITY: We are not afraid to do the right thing.

PROFESSIONALISM: Professional behavior is a cornerstone of our business.