Small Business Loan Administrator

Description We are currently seeking a Small Business Loan Administrator to join our team! You will be responsible for supporting small business loan clients and business banking services, including Laser Pro documentation, and real estate title insurance and binders. You will also work directly with Small Business Relationship Managers and small business members to deliver excellent service throughout the loan pre-funding, closing, and post-closing processes. What you'll do: Perform complex administrative support for small business loans including reviewing documentation for accuracy and completeness, coordinating closings, and maintaining ongoing records. Apply knowledge of Small Business Administration (SBA) eligibility requirements to related requests, ensuring documentation requirements and required forms and checklists are accurate, coordinating with Small Business Relationship Managers (SBRM) and Underwriters. Proactively operate on account support and record keeping and independently prioritize tasks and follow through on assignments. What you'll need: One year to three years of similar or related experience Key Skills and Experience: Work with Small Business Underwriters, to help collect eligibility documentation and required forms, coordinate SBA-specific closing checklists, and route files to the appropriate internal teams for review and submission as applicable. Effectively communicate with internal and external customers appropriately via in person, email etc. Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department. Ability to adapt quickly to change and proactively communicate. Ensure compliance with Credit Union policies and procedures related to areas of responsibilities. Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more! #J-18808-Ljbffr Nusenda Services, LLC.