Medical Assistant - Bilingual

Description: Join the Team at PedIM Healthcare! Delivering exceptional care, together. Who We Are PedIM Healthcare is the first private medical office of its kind in Citrus County – offering top-quality care for children, adults, and seniors all under one roof. We provide pediatrics, adult internal medicine, family practice, geriatrics, women’s care, medical weight-loss, sleep-medicine services and more. Our dedicated, community-focused team is committed to excellence, pride in service, and making a real difference for patients and families across Citrus County. Why Work With Us? A broad, multi-discipline practice where you can grow: pediatrics, internal medicine, weight-loss & sleep medicine specialties. A values-driven environment: we listen, we help, we understand—and we care. Community-oriented and recognized: voted “best of the best” in the region. Opportunity to make a meaningful impact by supporting patients over their full life span—from children to seniors. A workplace committed to employee development and delivering holistic care. We're seeking a proactive and compassionate Bilingual Medical Assistant who shares our commitment to creating a supportive and uplifting workplace. As a Medical Assistant at PedIM Healthcare, you will play a vital role in providing high-quality care to all patients. You will perform various duties throughout the office from patient intake to patient care. Including, delivering timely triage and flow of patients to providers while providing stellar customer service, initial patient triage, assist with direct patient care, and perform direct medical procedures of a routine nature, as dictated by established clinical protocol and provider directive. What You'll Do: Provide exceptional customer service. Conduct initial patient triage. Ensure timely flow of patients through the office, minimizing wait times. Support medical providers. Stay up to date on policies and procedures. Obtain patient histories and update patient charts. Call patients with results. Maintain a clean work area and patient exam rooms. Maintain adequate exam room supply stock. Practice safety, environmental, and infectious control methods. Perform routine procedures under established protocols. Such as: - Ekg - Ear lavage - Sterile dressing change - Nebulizer treatment - Suture removal - Immunizations and therapeutic injections Any additional duties as assigned. Requirements: Qualities That Make You A Great Fit: Bilingual (English/Spanish) required to effectively communicate with a diverse patient population. Excellent customer service skills. Medical Assistant or equivalent clinical training and certification preferred. Knowledge of business office procedures. Good written and verbal communication skills. Ability to greet patients and answer phones in a professional manner. Ability to establish and maintain effective working relationships with providers, patients, and to the public. Utilize time management skills. Recognize, evaluate, solve problems, and correct errors. Maintain productivity and work independently. Working conditions Sitting or standing for extended periods. Benefits Available To You: Joining our team means more than just a job—it means access to benefits designed to support your health, well-being, and work-life balance. Health coverage Sick-N-Well membership Health Savings Account (HSA) Life insurance Paid time off 401(k) plan 4% company match Relax Scofa membership Employee Assistance Program (EAP) Employee Recognition Program And more! All employment offers at PedIM Healthcare are contingent upon the successful completion of applicable background checks, verification of credentials, and compliance with health and safety requirements. Compliance & Equal Opportunity Notice PedIM Healthcare is proud to be an Equal Opportunity Employer and is fully committed to compliance with all federal, state, and local employment laws. We believe every team member deserves a workplace built on respect, fairness, and opportunity. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. In alignment with the Americans with Disabilities Act (ADA), PedIM Healthcare provides reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and participation in all aspects of our hiring and employment processes. Employment at PedIM Healthcare is offered on an at-will basis and is contingent upon the successful completion of all required background checks, credential verifications, and health or safety screenings consistent with healthcare regulatory standards. Certain roles may also require proof of immunizations or other health compliance documentation. We are dedicated to fostering a diverse, inclusive environment where every employee feels valued, supported, and empowered to contribute to our mission of delivering exceptional, compassionate care to our community. EOE PM20 Compensation details: 16-18 Hourly Wage PIc3fa8a0e8ef0-25448-37198920aa415a4b-8b21-40fc-a65c-70d2b25ca29a