Senior Product Support & Incident Analyst
System Soft Technologies
System Soft Technologies in Austin, TX, is seeking a Production Support Analyst for a 12-month engagement to troubleshoot large-scale applications and coordinate with business users, stakeholders, and technical teams. The role emphasizes incident management, requirements analysis, and knowledge base documentation. You will work with cloud-based applications, modern SDLC practices, and MR for requirements, while collaborating with vendors and multiple teams to deliver functional solutions. #J-18808-Ljbffr System Soft Technologies
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