Full Time Front Desk Associate

Job TitleResponsible for educating and assisting customers with all in-house programs as well as issuing rental skates, billing guests, and processing registrations. This position is not eligible for remote work.Essential FunctionsGreet and welcome each customerRecord sales transactions, process registrations, and take paymentsPerform routine clerical duties, including answering phones, filing, and updating the program boardsMaintain a clean environment for all guests and staffAdditional ResponsibilitiesEnroll customers in hockey leagues and internal and public programming sessionsProvide information on facility, entertainment, and sports options and facility rules and regulationsBecome familiar with and have a working knowledge of all in-house programsEnsure that all guests attending any public program sign an online waiver before participating in any programAssist with the setup and break down of on ice partition boards, nets, etc., when neededMay be required to perform opening and closing dutiesJob Qualifications· Customer service-oriented, preferably with previous customer service experience · Reliable Team Player · Must be able to read and understand written instruction · First aid training is preferred · Ability to work nights, weekends, holidays, and special eventsPhysical Demands and Working EnvironmentWhile performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is exposed to an office and rink environment, with noise levels usually moderate. *This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties will be assigned as needed.