Insurance Payment Processing Specialist
Accentuate Staffing
Accentuate Staffing is seeking a detail-oriented and customer-focused Insurance Payment Processing Specialist to join our team. This role reports to the Senior Premium Accounting Manager and plays a key part in supporting policyholders and agents while processing premium payments and payroll reports across multiple lines of insurance, including workers’ compensation, general liability, property, and auto. This is a fast-paced, high-volume role ideal for individuals who thrive in structured environments, enjoy problem-solving, and have strong attention to detail.
Responsibilities:
- Process daily premium payments and workers’ compensation payroll reports
- Perform batching, breakdowns, and preparation of documents for imaging
- Handle remote bank deposits, including coordination with Claims and Finance teams
- Respond to escalated inquiries from agents and policyholders (cancellations, reinstatements, refunds, etc.)
- Maintain and update accounts, including transfers, corrections, and balance adjustments
- Upload ACH forms and process electronic payments as needed
- Route payroll and Risk reports to underwriting teams
- Review audit credits and prepare refunds accurately and timely
- Manage incoming mail, faxes, overnight payments, and returned checks
- Complete daily exception reviews and follow up via email as required
Requirements:
- High School Diploma or equivalent
- 1–3 years of experience in high-volume accounts receivable or related field
- Basic knowledge of business, insurance, and accounting principles
- Proficiency in Microsoft Office (Outlook, Excel, Word)
- Strong data entry and 10-key skills with high accuracy
- Excellent organizational, time management, and customer service skills
- Ability to work effectively in a team environment and manage high workloads
Preferred Qualifications
- Associate degree in Business, Accounting, or a related field
- Experience in Property & Casualty insurance
- Familiarity with imaging or workflow systems
- Strong analytical and problem-solving skills with the ability to prioritize tasks
Vacancy posted a month ago
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