Chief of Operations

This person will be responsible for the management and operations of a reputable Cedar Rapids law firm. Duties include financial oversight, contract management, hiring and people management, and ensuring day-to-day operations are running smoothly so the attorneys can focus on client service. The ideal candidate will have background in both finance and HR operations, and experience being second-in-command at a small or mid-sized company. Salary Range depending on experience: $150,000 to $200,000.

Key Responsibilities
• Lead and manage approximately 30 staff, including assistants, paralegals, and central services personnel, as well as work with 30 additional attorneys
• Oversee firm operations across departments, identifying gaps and building or refining roles as needed
• Manage contracts, vendors, and key banking relationships
• Maintain oversight and understanding of trust accounts and financial processes (in partnership with the firm accountant)
• Lead the Central Services Department, including IT, front desk, records/files, accounting, and bookkeeping
• Schedule and coordinate board meetings and communicate effectively with firm leadership
• Support firm culture and engagement, including planning occasional client and firm events
• Supervise hiring, performance management, and terminations with professionalism and discretion
• Partner with existing roles (e.g., marketing, accounting) to ensure clear ownership and efficiency

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 8+ years proven experience running, or serving as second-in-command to, a complex organization
• Strong people leadership skills with the ability to manage diverse personalities and experience levels
• Comfortable overseeing operations in a professional services environment (legal background not required)
• Financial and operational acumen; experience with trust or regulated accounts is a plus (training provided)
• Technology-forward mindset with the ability to learn industry-specific tools quickly
• Excellent judgment, communication skills, and executive presence
• Functional experience using Outlook and Quickbooks
• Degree not required; experience and leadership capability are paramount


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.