APC Telehealth/Virtualist On-Demand Urgent Care

Advanced Practice Clinician (APC)

Nurse Practitioner (NP) or Physician Assistant (PA) to join our growing Telehealth/Virtualist On-Demand Urgent Care team. This remote position supports Jefferson's On-Demand care platform by delivering high-quality, patient-centered virtual urgent care services.

Providers must reside in PA, NJ, or DE and must obtain and maintain active licensure in all three states. A valid Pennsylvania DEA is required at the start of employment.

Responsibilities

• Conduct comprehensive virtual patient evaluations including detailed histories and telehealth-appropriate physical assessments.
• Order and interpret diagnostic studies when clinically appropriate.
• Manage acute urgent care complaints, providing safe and effective treatment via telehealth modalities.
• Assess for risks associated with acute illness including medication effects, hydration status, worsening symptoms, and need for in-person escalation.

Diagnosis

• Collaborate with the interdisciplinary team to diagnose acute and episodic conditions commonly treated in virtual urgent care.
• Develop and prioritize differential diagnoses.
• Recognize complications requiring escalation and coordinate referrals to in-person care when necessary.

Formulation of Care Plan

• Establish evidence-based treatment plans tailored to virtual urgent care.
• Prescribe medications, diagnostics, and interventions in accordance with telehealth clinical guidelines.
• Modify care plans based on follow-up, evolving symptoms, or patient needs.

Documentation

• Document all telehealth encounters in the EMR (EPIC), including assessment, plan of care, orders, and follow-up recommendations.
• Ensure documentation meets standards for telehealth compliance, quality, and acuity capture.

Communication & Collaboration

• Partner with clinical leadership, support staff, and colleagues at in the greater healthcare network to maintain smooth continuity of care.
• Communicate clearly with patients and families regarding virtual visit expectations, treatment plans, and follow-up.

Professional Practice

• Participate in telehealth-specific and organization training, education, and performance improvement initiatives.
• Maintain required CEUs, board certification, and professional memberships.
• Uphold Jefferson values and contribute to an innovative and expanding virtual care model.
• Other duties as assigned.

Qualifications

Required:

• Master's or Doctoral Degree (NP or PA)
• Family Medicineboarded NP or PA
• ER or Urgent Care clinical experience.
• Residence in PA, NJ, or DE
• Active licensure (or ability to obtain) in PA, NJ, and DE
• Active PA DEA

Preferred:

• Prior telehealth experience
• Experience with high-acuity triage, virtual workflows, and remote diagnostic decision-making