Human Resources Generalist I

Human Resources Assistant

ITRCC is dedicated to delivering outstanding customer service that is built around our core values: Community, Actions, Reliability, Excellence, and Safety. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITRCC's efficiency relies on our team members; at the ITRCC you won't just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community, care for the wellbeing of our team members and understand the importance of work/life balance.

Summary

Responsible for a variety of personnel related administrative duties, including providing information and support to the HR team and ITR employees regarding, policies, processes, procedures and HR activities.

Relationships

• Reports directly to Human Resources Assistant Manager.
• Works closely with all departments, vendors and outside agencies.

Responsibilities

• General:
• Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC's safety culture, attends all safety training, and completes all compliance trainings as required by ITRCC.
• Upholds ITRCC's core values: Community, Actions, Reliability, Excellence and Safety (CARES).
• Level 1 (including General):
• Completes day to day operations of HR functions and duties.
• Provides administrative support to the Human Resources Assistant Manager.
• Assists with the Human Resources service request platform.
• Assists in preparing and processing payroll for weekly pay periods when needed. Must be proficient with all payroll functions including familiarity with ITR's payroll provider, ADP.
• Assists with onboarding employees. Prepares offer letters, processes background checks and assists employees with pre-employment paperwork.
• Conducts the HR portion of new employee orientation.
• Works directly with each department for recruiting needs, functions and deadlines.
• Conducts interviews for all recruiting positions.
• Promotes and attends job fairs as needed for recruiting purposes.
• Prepares eligibility list for random drug screening when needed. Sends employees when selected and tracks results.
• Completes workers compensation claims when needed. Works with supervisor and employee to obtain proper documentation and communicates with Liberty Mutual regarding restrictions, bills, etc.
• Processes documentation and prepares reports for department, other departments and outside vendors.
• Maintains employee files and ensures they are saved in 2 locations VeraCrypt and ADP.
• Aids in organizing employee events road wide.
• Performs as point of contact for employee questions concerning insurance benefits.
• Prepares and implements the annual ITR employee benefits open enrollment.
• Utilizes discretion when dealing with the public and employees on all matters, maintaining confidentiality.
• Addresses any unemployment claims that are received and responds within given timeframe. Participates in hearings when applicable.
• Operates a variety of office equipment, including computer-related software, scanners, photocopiers, badge printers, fax machines, postage machines, and printers.
• Audits insurance invoices monthly for accuracy and submits to Human Resources Assistant Manager.
• All other duties as assigned.
• Level 2 (including level 1):
• Participates in the preparation of all annual audits including but not limited to ERISA, 401K, Medical Insurance, I9, etc.
• Facilitates employee termination process and obtains appropriate approvals.
• Associate degree within Human Resources field of similar area.
• Successful completion of the Departmental Leadership Engagement Program.
• Participation in the Leadership Program is up to the management's discretion and based on operational needs.
• Level 3 (including level 2):
• Conducts various internal audit to ensure compliance (ADP fields, HR practices, etc.)
• Bachelors' Degree within Human Resources field of similar area.
• PHR Certification.
• Successful completion of the Leadership Academy.
• Participation in the Leadership Academy is up to the management's discretion and based on operational needs.

*Tier changes can happen if the employee meets the qualifications during the next review period.

*Certifications may be covered under the training budget with prior HR approval.

Qualifications (required)

• Knowledge of English grammar, spelling, and punctuation.
• Proficient in Microsoft Word, Excel and Outlook.
• Ability to prepare and compose correspondence and reports, and to review work for approval and signature of supervisors.
• Ability to maintain personal composure and tactfully handle difficult situations in a professional manner.
• Knowledge and skill in developing and maintaining files.
• Ability to communicate effectively both verbally and in writing.
• Must possess and maintain a valid driver's license.

Desirable Experience:

• Level 1: 1 year of relevant work experience
• Level 2: 3 years of relevant work experience
• Level 3: 5 years of relevant work experience
• Associates' Degree within Human Resources field of similar area

Working Conditions:

• This position requires: (Frequent est. 5 hrs per shift)
• Frequent sitting, standing and walking.
• Frequent talking and hearing.
• Light physical effort.
• Heavy computer usage.
• Minimum 3 days in office per week monthly travel up to 30% across road to remote locations