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HUMAN RESOURCES AND TALENT OPERATIONS MANAGER

$90k - $96k

Ponte Winery

Job Description

Job Description

Position Summary

The HR & Talent Operations Manager is responsible for the full execution of Human Resources across all three properties.

This is a hands-on, operational leadership role. The primary responsibility is to protect the company through proactive compliance, disciplined recruiting, consistent documentation, and structured employee relations.

This role requires a seasoned HR professional who has operated in fast-paced hospitality environments and understands both legal exposure and operational realities.

This is not a corporate desk-based policy position.

Compensation : $90,000.00 - $96,000.00 depending on experience

Schedule:

  • Monday – Friday
  • 9:00am-5:30pm

Benefits Per Company Plan Details:

  • Health, Dental & Vision
  • 401K Matching Plan
  • Life Insurance
  • Hospital Confinement Plan
  • Pet Insurance
  • 3 weeks of PTO
  • 2 Paid Holidays (Thanksgiving + Christmas) + 6 Floating Holidays

*The terms and conditions associated with each Benefit are outlined in the Associate Handbook, additional documentation provided by Human Resources, or within the policies of the carriers providing the benefits*

Core ResponsibilitiesRecruiting & Talent Management
  • Own recruiting for all non-executive roles across three properties

  • Build structured hiring systems and reduce time-to-fill

  • Recruit and vet management-level candidates

  • Develop succession bench for key operational roles

Employee Relations & Risk Management
  • Lead investigations and corrective action processes

  • Distinguish between performance issues, policy violations, and interpersonal friction

  • Coach managers to address issues directly and appropriately

  • Prevent unnecessary escalation of minor disputes

  • Ensure consistent application of policies

Compliance & Documentation
  • Maintain compliant personnel files

  • Oversee wage-hour compliance in California

  • Manage workers’ compensation administration

  • Oversee leave administration (FMLA, CFRA, etc.)

  • Ensure termination documentation is defensible

  • Update handbook and HR policies as required

Systems & Structure
  • Install standardized onboarding procedures

  • Implement performance documentation systems

  • Establish clear escalation thresholds

  • Deliver manager training on HR best practices

Scope Clarification
  • Reports directly to the COO

  • Owns day-to-day HR across three properties

  • Does not require owner involvement in routine HR matters

  • Works in coordination with the Controller regarding payroll data accuracy

Payroll processing and financial oversight remain under the Controller.

Required Experience
  • 7–10+ years progressive HR leadership experience

  • Multi-location hospitality, hotel, or restaurant group experience strongly preferred

  • Demonstrated experience handling employee relations matters independently

  • Strong working knowledge of California labor law

  • Experience managing workers comp and leave administration

  • Proven recruiting success at both hourly and management levels

  • Experience operating in founder-led or entrepreneurial environments

What We Are Not Looking For
  • Corporate HR desk-based administrators

  • Policy writers without operational experience

  • Culture-program designers without recruiting and compliance depth

  • Individuals uncomfortable making firm, fact-based decisions

Core Traits
  • Operationally grounded

  • Calm under pressure

  • Structured thinker

  • Direct communicator

  • High documentation discipline

  • Understands that HR’s role is to protect the company through lawful, fair, and consistent practices

Vacancy posted more than 2 months ago
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