Senior Manager, SaaS Implementation & Onboarding
SupportFinity
SupportFinity™ is seeking a seasoned customer success leader to join our Implementation team in San Francisco. In this role, you'll coach a team of Implementation Managers, engage with high priority customers, and drive improvements on key metrics. The ideal candidate will have 5+ years of SaaS experience and 2+ years of team leadership, with a passion for guiding growth and ensuring customer satisfaction. Join us to foster a collaborative work environment while greatly impacting our customers’ experience. #J-18808-Ljbffr
- ...the first time ever, you can manage and automate every part of... ...lifecycle in a single system.Take onboarding, for example. With Rippling,... ...for a Sr. Manager, Platform Implementations to lead a team of 20+ team... ...environment, startup, or SaaS organizationAt least 2+ years...SeniorImplementationWork at office3 days per week
- ...Opportunity This is a relationship-driven Senior Account Executive role, not a traditional SaaS sales seat. You will drive new client... ...to close, working closely with implementation and account management teams on onboarding. Compensation is uncapped and tracks...SeniorImplementationWork at officeAfternoon shift
$215k
...the first time ever, you can manage and automate every part of the... ...in a single system.Take onboarding, for example. With Rippling,... ...including solutions consulting, implementation, partner success, and support... ...you will need5+ years of B2B SaaS sales experience with proven...SeniorImplementationWork at office3 days per week$120k - $140k
...defining success criteria and leading onboarding through renewal and expansion... ...years in customer success, account management, or implementation at a B2B SaaS company, ideally with technical or... ...strategy, systems, and team as an early senior hire This is a full-time, in-...SeniorImplementationFull time$108k - $115k
...accounts in minutes, issue cards, manage expenses, pay bills, and... ...towards building community and onboarding new business.... ...closely with customer success and implementation teams to maintain the highest... ...based software technologies (SaaS), other software products, and...SeniorImplementationFor contractors- ...Senior Technical Account Manager As a Senior Technical Account Manager, you will apply both of... ...Ongoing strategic customer segment onboarding and implementation initiatives, including addressing... ...DevOps, or related role within a B2B SaaS tech environment. ~ Ability to...SeniorImplementation
$179k - $246k
...you are too, let's talk.Senior Technical Account Manager (TAM) - Key AccountsOkta:... ...required, including in-person onboarding and travel to our San... ...branding, OAuth 2.0 grant flow implementations, and Auth0 Actions... ...(SSO, SCIM provisioning, SaaS integrations) to support...SeniorImplementationWork at officeLocal areaWorldwideFlexible hours$135k - $155k
Senior Customer Success Manager (US) Department: Customer Success Employment Type:... ...revenue-driving role. You'll onboard customers, then design and... ...Success, Onboarding/Implementation, Solutions Engineering, Technical... ...Account Management at a SaaS company. CX, support, or...SeniorImplementationFull timeRemote workEarly shift$163k - $187k
...platform. With over 100 enterprise SaaS connectors, flexible LLM... ...vendor lock-in or costly implementation cycles. At its core, Glean... ...business impact through faster onboarding, hours of productivity... ...outstanding Demand Generation manager to develop and execute high-...SeniorImplementationWork at officeHome officeFlexible hours$115k - $130k
...Senior Customer Success Manager Dealpath is looking for a self-motivated Senior... ...Partner with customers from implementation onward to define success... ...plan, not a generic onboarding checklist. Design post... ...a complex, configurable SaaS product requiring deep domain...SeniorImplementationContract workWork at officeFlexible hours$88k - $124.8k
...Senior Customer Success Manager At Braze, we have found our people. We're a genuinely... ...seamlessly Work with Onboarding Managers and other... ...or more of the following: SaaS, Mobile, APIs, Marketing... ...Onboarding, Customer Success, Implementations, or Project Management...SeniorImplementationWork at officeFlexible hours$163.4k - $322.1k
...landscape. Through powerful solutions and managed services that simplify complexity,... ....· Directing enterprise-scale PAM implementation and application onboarding programs, including operating model... ...-tier consulting experience at the Senior Manager level or above·...SeniorImplementationLocal areaRemote workVisa sponsorship$175k - $195k
...which makes everything possible.The Senior Regional Sales Manager, Immunohistochemistry for Leica Biosystems... ...operating mechanisms.Recruit, onboard, develop, and retain commercial talent... ...retention, new business growth, implementation success, and sustained customer satisfaction...SeniorImplementationFull timeContract workRemote workWork from homeFlexible hoursNight shift- ...generation of enterprise service management: a governed, connected... ...sales engineering, support, and implementation teams.Separate recurring market... ...formal authorityAlign senior stakeholders across Product,... ...compliance, or adjacent B2B SaaS categories.Direct experience...SeniorImplementationPermanent employmentWork at officeLocal area
$225.8k - $282.3k
...combines strong governance and risk-management experience with sufficient... ...Responsibilities:Develop and implement Mercury’s enterprise Data and... ...ability to influence senior executives, technical teams,... ...highly competitive within the SaaS and fintech industry and are...SeniorImplementation$220k - $280k
...Quadrant for Contract Lifecycle Management, a Fortune Great Place to... ...customers and Ironclad’s Sales, Implementation, and Product teams, forming a... ...evaluation process. As the Senior Manager of Solutions Engineering... ...deep understanding of AI and SaaS sales cycles as well as...SeniorImplementationFull timeContract work$129.5k - $175.1k
...motivated, ownership-minded, and nimble Senior Design Program Manager to be a force-multiplier for our UX... ...goals and technical constraints- Implement durable and repeatable processes and... ...including support for the interview or onboarding process, please visit for more...SeniorImplementationLocal areaFlexible hours$350 per month
...Founding Customer Success Manager Gumloop is seeing massive enterprise adoption. Shopify... ...of enterprise accounts end-to-end (onboarding, adoption, renewal, expansion) and be... ...customers through their own technical implementations ~ Comfort operating in a fast-moving,...SeniorImplementationTemporary workRemote work$176.6k - $238.9k
...skilled and versatile Engagement Manager (EM) to join our team and... ...skills to drive successful implementations of AWS-based solutions for... ...with engineering teams and senior technical decision-makersAmazon... ...for the interview or onboarding process, please visit for more...SeniorImplementationLocal areaWorldwideFlexible hours$114k - $205.7k
...investment.Job DescriptionThe Role: As a Senior Customer Success Manager (CSM) at Strategy, you will serve as... ..., Semantic Layer (Mosaic) implementations, and AI-driven analytics workflows.... ...or Technical Consulting — within a SaaS or enterprise software environment....SeniorImplementationWork at officeShift work- ...Sleep Number are not only successfully onboarded onto the platform but also positioned for... ..., ensuring a smooth and efficient implementation process. However, success does not stop... ...across the merchant portfolio. It involves managing multiple high-priority accounts...SeniorImplementationShift work
$207.6k - $332.3k
...payments ecosystem.Responsibilities:The Senior Manager, Visa Direct FI Sales will be... ...development, commercial negotiations, implementation planning, and ongoing relationship management... ...opportunities and support successful client onboarding.Collaborate with processors, fintech's...SeniorImplementationFull timeWork experience placementWork at officeLocal areaVisa sponsorshipWork visa$108.57k - $133k
...accountability to pipeline and revenue targets.Manage significant, multi-million dollar... ...troubleshoot platform-side issues, and QA implementations — keeping measurement reliable as... ...performance marketing experience at a B2B SaaS, performance marketing agency, or high-growth...SeniorImplementationFull timeWork at officeLocal area2 days per week3 days per week- ...Customers need clear priorities, a workable implementation plan, and a partner who understands... ...buying context and agreed scope into onboarding. For existing customers, reconstruct missing... ...You Bring Experience independently managing a portfolio of B2B customers through...SeniorImplementationContract work
- ...mature. What You'll Do Manage a book of complex accounts... ...Act as a trusted advisor to senior client stakeholders throughout... ...lifecycle. Oversee onboarding and training for newly launched... ..., partnering with technical implementation colleagues. Drive net revenue...SeniorImplementationFull time
- ...the role Technical Project Managers (TPMs) are the engine that... ...core, this role requires the Senior TPM to combine tactical... ...gathering, project planning, implementation, and deployment support for... ...process—including interview or onboarding support—please reach out to...SeniorImplementation
$123.1k - $273k
...tools to stay agile.As a Customer Success Manager, Senior Manager (CSM, Senior Manager), you will... ...and risks to your customer's implementation.Communicate the value of Signature Success... ...Technical Customer Success, Salesforce CRM, SaaS platform use or project leadership,...SeniorImplementationFull timeWork experience placementWork at officeFlexible hoursWeekend work3 days per week$177.7k - $266.5k
...Overview As a Staff Product Manager for Vault at Harvey, you will... ...least 3 years at a Staff or Senior PM level at a high-growth... ...products, ideally in enterprise SaaS, document management, knowledge... ...strategy and nitty-gritty implementation details. Preferred Qualifications...SeniorImplementation$145.8k - $174.15k
...Salesforce.What’s the opportunity?As a Senior Sales Operations Manager, you will be a strategic and... ...functional projects from discovery through implementation, including requirements gathering,... ...preferably in a high-growth technology or SaaS company.Strong understanding of...SeniorImplementationWork at officeLocal areaWork from home3 days per week$172.5k - $260.1k
...experience.The RoleWe're looking for a Senior Product Manager to led the Scale Test product. This... ...architect and test their Salesforce implementations, translates that into a compelling product... ..., with at least 4+ years in a B2B SaaS or platform product role.Bachelor's...SeniorImplementationFull timeSeasonal work
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