Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Manager, SaaS Implementation & Onboarding

SupportFinity

SupportFinity™ is seeking a seasoned customer success leader to join our Implementation team in San Francisco. In this role, you'll coach a team of Implementation Managers, engage with high priority customers, and drive improvements on key metrics. The ideal candidate will have 5+ years of SaaS experience and 2+ years of team leadership, with a passion for guiding growth and ensuring customer satisfaction. Join us to foster a collaborative work environment while greatly impacting our customers’ experience. #J-18808-Ljbffr

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Senior Manager, SaaS Implementation & Onboarding in San Francisco, CA vacancy
  •  ...Senior Account Executive Location: San Francisco, CA Work Model: Hybrid...  ...role, not a traditional SaaS sales seat. You will drive new client...  ...relationship to close, working closely with implementation and account management teams on onboarding. Compensation is uncapped and... 
    Senior
    Implementation
    Afternoon shift

    talentpluto

    San Francisco, CA
    2 days ago
  • $195k - $231k

     ...looking for a high-impact Sr. Manager, Customer Success to support...  ...who thrives in fast-paced SaaS environments, has a strong understanding...  ...customer lifecycle - from implementation and adoption through...  ...Bring technical depth to onboarding and integrations, ensuring strong... 
    Senior
    Implementation
    Permanent employment

    Otter.ai

    San Francisco, CA
    2 days ago
  •  ...cooling systems, energy management, AI software...  ...them. Role Summary The Senior Customer Success Manager...  ...— from pre‑deployment onboarding through migration, hypercare...  ...and run structured implementation programs that cover environment...  ...experience in a B2B SaaS or infrastructure... 
    Senior
    Implementation
    Full time

    Firmus Technologies

    San Francisco, CA
    4 days ago
  • $108k - $115k

     ...accounts in minutes, issue cards, manage expenses, pay bills, and...  ...towards building community and onboarding new business....  ...closely with customer success and implementation teams to maintain the highest...  ...based software technologies (SaaS), other software products, and... 
    Senior
    Implementation
    For contractors

    Rho Technologies

    San Francisco, CA
    3 days ago
  • $140k - $165k

     ...Mission We are seeking a Senior Customer Success Manager , reporting to our Director...  ...building and AI implementation to enable our customers to...  ...the Weave, our AI-driven SaaS platform for FDA document...  ...therapies. What You’ll Own Onboarding and Training: You will devise... 
    Senior
    Implementation
    Work at office
    Remote work

    Weave, Inc.

    San Francisco, CA
    4 days ago
  • $105.57k - $175.95k

     ...the first time ever, you can manage and automate every part of the...  ...in a single system. Take onboarding, for example. With Rippling,...  ...com addresses. About the role Implementation is an essential differentiator...  ...paced environment, startup, or SaaS organization. Expert... 
    Senior
    Implementation
    Work at office
    3 days per week

    Rippling

    San Francisco, CA
    4 days ago
  •  ...assess what we need, select and implement the right tools, and create...  ...a contract lifecycle management (CLM) platform Design and own...  ...team grows, help define roles, onboarding processes, and operational standards...  ...in-house at a technology or SaaS company Demonstrated... 
    Senior
    Implementation
    Contract work
    Work at office
    Work from home

    Gamma

    San Francisco, CA
    4 days ago
  • $180k - $210k

     ...to automate privacy and manage risk without slowing innovation. As Senior Manager, Customer...  ...Partner with the Director of Implementation to ensure all...  ...teams in a fast‑moving SaaS environment, with a track...  ...meetings and actively onboarding 2–4 new clients to fully... 
    Senior
    Implementation
    Full time
    Local area
    Remote work
    Work from home
    Flexible hours
    Shift work

    DataGrail

    San Francisco, CA
    1 day ago
  • $131k - $191k

     ...Hover Implementation Manager Hover helps people design, improve, and protect...  ...the value to end users and senior management Serve as the single...  ...junior implementation or onboarding team members (if applicable)...  ...or professional services in SaaS ~ Proven track record... 
    Senior
    Implementation
    Full time
    For contractors
    Work at office
    Local area
    Flexible hours

    Almaz Capital

    San Francisco, CA
    3 days ago
  • $180k - $220k

     ...platform. With over 100 enterprise SaaS connectors, flexible LLM...  ...vendor lock-in or costly implementation cycles. At its core, Glean...  ...business impact through faster onboarding, hours of productivity...  ...experienced Product Marketing Manager, Solutions with a product marketing... 
    Senior
    Implementation
    Work at office
    Home office
    Flexible hours

    Glean

    San Francisco, CA
    2 days ago
  •  ...the program design, and the implementation are yours to own. What You’...  ...point of contact for partners, managing inbound requests, timelines,...  ...from zero, designed as an onboarding and implementation hub for...  ...Experience at a Series B or C SaaS company where GTM resources... 
    Senior
    Implementation
    Contract work
    Remote work
    Work from home
    Flexible hours

    Fieldguide

    San Francisco, CA
    1 day ago
  •  ...customer success leader to join our Implementation team in San Francisco. You’ll...  ...develop a team of 6-8 Implementation Managers and ensure a seamless customer onboarding experience through cross-...  ...collaboration. With at least 5 years of SaaS experience and a passion for team... 
    Implementation
    Work at office

    Rippling

    San Francisco, CA
    2 days ago
  • ServiceNow is seeking a Senior Onboarding Sales Trainer to enhance onboarding experiences for their sales organization. The role involves delivering...  ...5-7+ years of experience in Sales Enablement or Enterprise SaaS sales, strong communication skills, and a proven record in... 
    Senior

    ServiceNow

    San Francisco, CA
    2 days ago
  • $134.7k - $168.37k

    ### Senior Marketing Operations Manager, Product-Led Growth#### San Francisco, California...  ..., optimizes self-serve onboarding flows, and unlocks...  ...lead ensuring technical implementation, measurement, workflow orchestration...  ...Experience at FinTech or SaaS companies with PLG or... 
    Senior
    Implementation
    Work at office
    Remote work
    Work from home
    3 days per week

    Brex Inc.

    San Francisco, CA
    4 days ago
  • $165k - $180k

     ...relationships. We’re looking for a Senior Customer Success Manager to join our New York City...  ...solution design, driving implementation planning, and ensuring...  ...and growth. Lead onboarding, training, and enablement...  ...technical client-facing SaaS role, ideally in mobile,... 
    Senior
    Implementation
    Full time
    Work at office
    3 days per week

    AppsFlyer

    San Francisco, CA
    1 day ago
  • Onboarding Manager About Numeral Numeral is building the automation backbone for internet commerce...  ...2+ years of experience in Implementation, Onboarding, Customer Success, or Operations...  ...migration workflows. Experience in Fintech, SaaS, or E‑commerce ecosystems. Experience... 
    Implementation
    Contract work
    Work at office

    Numeral

    San Francisco, CA
    3 days ago
  •  ...Senior Manager, Tax and Filings As the Senior Manager, Tax and Filings, you'll lead Numeral...  ...Drive operational excellence: Design, implement, and refine workflows and processes across...  ...consulting firm. ~ Experience in e-commerce, SaaS or Fintech is highly preferred. ~... 
    Senior
    Implementation
    For contractors
    Work at office

    Numeral

    San Francisco, CA
    1 day ago
  •  ...building giant finance teams just to manage tax compliance. Tomorrow, we’...  ...About the role: As the Senior Manager, Tax and Filings ,...  ...operational excellence: Design, implement, and refine workflows and...  ...~ Experience in e‑commerce, SaaS of Fintech is highly preferred... 
    Senior
    Implementation
    For contractors
    Work at office
    Immediate start

    Numeral

    San Francisco, CA
    3 days ago
  • $185k - $200k

    OpenGov Inc. is looking for a Principal Project Manager to drive enterprise software implementations across government clients. This is a senior role tasked with steering complex, multi-...  ...of program management experience within a SaaS context and possess deep knowledge of... 
    Senior
    Implementation
    Flexible hours

    OpenGov Inc.

    San Francisco, CA
    2 days ago
  • $150k - $180k

     ...re Looking For We’re looking for a Senior Marketing Operations Manager to lead and evolve Marketing Operations...  ...tools through thorough QA of all implementations Lead vendor selection, renewals,...  ...operating in a scaled B2B organization (SaaS or complex GTM preferred) Deep,... 
    Senior
    Implementation
    Work at office
    Worldwide

    Fieldwire by Hilti

    San Francisco, CA
    1 day ago
  •  ...As a Senior Enterprise Account Executive at Trustpilot, you won’...  ...forecasting by maintaining and managing your pipeline efficiently...  ...transition for clients from sales to implementation. Winning together is critical...  ...environment, preferably in SaaS or technology sectors.... 
    Senior
    Implementation
    Contract work
    Work from home

    Trustpilot

    San Francisco, CA
    1 day ago
  • Reevo, Inc. is seeking an Onboarding and Implementation Manager to guide customers in bringing Reevo’s CRM to life. You’ll serve as a trusted advisor and technical orchestrator through discovery, configuration, data migration, and go-live, ensuring rapid time-to-value.... 
    Senior
    Implementation
    Work at office

    Reevo, Inc.

    San Francisco, CA
    3 days ago
  • Overview ROLE OVERVIEW: As an BUILDER - ONBOARDING / IMPLEMENTATION LOCATION: On-site, SF / Santa Clara As an Implementation Specialist/Lead/Manager , you will lead customers through the...  ...services, or customer onboarding within a B2B SaaS company—ideally in CRM, RevOps, or... 
    Implementation

    Reevo

    San Francisco, CA
    17 hours ago
  •  ...world. The role: We’re looking for a Senior Manager, Workday HCM to lead the execution and...  ...broad footprint across HCM (core HR, onboarding, performance, advanced compensation, benefits...  ...leading or supporting large‑scale implementations, enhancements, or platform... 
    Senior
    Implementation
    Remote work

    Dormont Manufacturing Company

    San Francisco, CA
    4 days ago
  • $150.1k - $227k

     ...the heart of it all. As a Sr. Manager on the Corporate Development...  ...in planning, design, and implementation of complex, cross‑functional...  ...settings, styles, and levels of seniority. OTHER SKILLS / REQUIREMENTS...  ...strategic considerations) and SaaS business (Go to Market, Product... 
    Senior
    Implementation
    Work at office
    3 days per week

    salesforce.com, inc.

    San Francisco, CA
    2 days ago
  • $150.1k - $227k

    Role Overview As a Sr. Manager on the Corporate Development Integration...  ...in planning, design, and implementation of complex, cross‑functional...  ...settings, styles, and levels of seniority. Other Skills/Requirements...  ...considerations) and SaaS business (Go to Market, Product... 
    Senior
    Implementation
    Work at office
    3 days per week

    Salesforce

    San Francisco, CA
    2 days ago
  •  ...measurable impact. The Role We're hiring a Senior Customer Success Manager to own complex customer...  ...product and partner closely with Sales, Implementation, Product, and Engineering to ensure...  ...or directly related), preferably in SaaS, AI-native software, or HealthTech.... 
    Senior
    Implementation
    Work at office

    Assort Health

    San Francisco, CA
    4 days ago
  • $180k - $220k

     ...more information, please visit As a Senior Technical Delivery Manager (TDM), you’ll guide client...  ...team to develop mitigation plans and implementation paths. Maintain compliance with IT and...  ...professional environment, ideally within a SaaS-based company Proven success... 
    Senior
    Implementation
    Contract work
    Remote work
    Flexible hours

    3M HEALTHCARE

    San Francisco, CA
    4 days ago
  • $25k - $50k

     ...with powerful capabilities and simplified implementation. Through superior features, industry...  ...experience full-cycle selling of SaaS software to sales and marketing personas...  ...and long term goals Full Sales Cycle Management: Own and manage the entire net new sales... 
    Senior
    Implementation
    Temporary work
    Work at office
    Remote work
    Home office

    TrueDialog

    San Francisco, CA
    3 days ago
  •  ...complex problem for them—managing supply and demand in...  ...engagement. As a Senior Customer Success Manager...  ...point of contact from onboarding through renewal and growth...  ...customers through implementation, training and onboarding...  ...years of experience in SaaS customer success,... 
    Senior
    Implementation
    Temporary work
    Work at office
    Remote work
    Flexible hours
    3 days per week

    Alloy

    Emeryville, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Manager, SaaS Implementation & Onboarding. Be the first to apply!