Senior Manager, SaaS Implementation & Onboarding
SupportFinity
SupportFinity™ is seeking a seasoned customer success leader to join our Implementation team in San Francisco. In this role, you'll coach a team of Implementation Managers, engage with high priority customers, and drive improvements on key metrics. The ideal candidate will have 5+ years of SaaS experience and 2+ years of team leadership, with a passion for guiding growth and ensuring customer satisfaction. Join us to foster a collaborative work environment while greatly impacting our customers’ experience. #J-18808-Ljbffr
- ...Senior Account Executive Location: San Francisco, CA Work Model: Hybrid... ...role, not a traditional SaaS sales seat. You will drive new client... ...relationship to close, working closely with implementation and account management teams on onboarding. Compensation is uncapped and...SeniorImplementationAfternoon shift
$195k - $231k
...looking for a high-impact Sr. Manager, Customer Success to support... ...who thrives in fast-paced SaaS environments, has a strong understanding... ...customer lifecycle - from implementation and adoption through... ...Bring technical depth to onboarding and integrations, ensuring strong...SeniorImplementationPermanent employment- ...cooling systems, energy management, AI software... ...them. Role Summary The Senior Customer Success Manager... ...— from pre‑deployment onboarding through migration, hypercare... ...and run structured implementation programs that cover environment... ...experience in a B2B SaaS or infrastructure...SeniorImplementationFull time
$108k - $115k
...accounts in minutes, issue cards, manage expenses, pay bills, and... ...towards building community and onboarding new business.... ...closely with customer success and implementation teams to maintain the highest... ...based software technologies (SaaS), other software products, and...SeniorImplementationFor contractors$140k - $165k
...Mission We are seeking a Senior Customer Success Manager , reporting to our Director... ...building and AI implementation to enable our customers to... ...the Weave, our AI-driven SaaS platform for FDA document... ...therapies. What You’ll Own Onboarding and Training: You will devise...SeniorImplementationWork at officeRemote work$105.57k - $175.95k
...the first time ever, you can manage and automate every part of the... ...in a single system. Take onboarding, for example. With Rippling,... ...com addresses. About the role Implementation is an essential differentiator... ...paced environment, startup, or SaaS organization. Expert...SeniorImplementationWork at office3 days per week- ...assess what we need, select and implement the right tools, and create... ...a contract lifecycle management (CLM) platform Design and own... ...team grows, help define roles, onboarding processes, and operational standards... ...in-house at a technology or SaaS company Demonstrated...SeniorImplementationContract workWork at officeWork from home
$180k - $210k
...to automate privacy and manage risk without slowing innovation. As Senior Manager, Customer... ...Partner with the Director of Implementation to ensure all... ...teams in a fast‑moving SaaS environment, with a track... ...meetings and actively onboarding 2–4 new clients to fully...SeniorImplementationFull timeLocal areaRemote workWork from homeFlexible hoursShift work$131k - $191k
...Hover Implementation Manager Hover helps people design, improve, and protect... ...the value to end users and senior management Serve as the single... ...junior implementation or onboarding team members (if applicable)... ...or professional services in SaaS ~ Proven track record...SeniorImplementationFull timeFor contractorsWork at officeLocal areaFlexible hours$180k - $220k
...platform. With over 100 enterprise SaaS connectors, flexible LLM... ...vendor lock-in or costly implementation cycles. At its core, Glean... ...business impact through faster onboarding, hours of productivity... ...experienced Product Marketing Manager, Solutions with a product marketing...SeniorImplementationWork at officeHome officeFlexible hours- ...the program design, and the implementation are yours to own. What You’... ...point of contact for partners, managing inbound requests, timelines,... ...from zero, designed as an onboarding and implementation hub for... ...Experience at a Series B or C SaaS company where GTM resources...SeniorImplementationContract workRemote workWork from homeFlexible hours
- ...customer success leader to join our Implementation team in San Francisco. You’ll... ...develop a team of 6-8 Implementation Managers and ensure a seamless customer onboarding experience through cross-... ...collaboration. With at least 5 years of SaaS experience and a passion for team...ImplementationWork at office
- ServiceNow is seeking a Senior Onboarding Sales Trainer to enhance onboarding experiences for their sales organization. The role involves delivering... ...5-7+ years of experience in Sales Enablement or Enterprise SaaS sales, strong communication skills, and a proven record in...Senior
$134.7k - $168.37k
### Senior Marketing Operations Manager, Product-Led Growth#### San Francisco, California... ..., optimizes self-serve onboarding flows, and unlocks... ...lead ensuring technical implementation, measurement, workflow orchestration... ...Experience at FinTech or SaaS companies with PLG or...SeniorImplementationWork at officeRemote workWork from home3 days per week$165k - $180k
...relationships. We’re looking for a Senior Customer Success Manager to join our New York City... ...solution design, driving implementation planning, and ensuring... ...and growth. Lead onboarding, training, and enablement... ...technical client-facing SaaS role, ideally in mobile,...SeniorImplementationFull timeWork at office3 days per week- Onboarding Manager About Numeral Numeral is building the automation backbone for internet commerce... ...2+ years of experience in Implementation, Onboarding, Customer Success, or Operations... ...migration workflows. Experience in Fintech, SaaS, or E‑commerce ecosystems. Experience...ImplementationContract workWork at office
- ...Senior Manager, Tax and Filings As the Senior Manager, Tax and Filings, you'll lead Numeral... ...Drive operational excellence: Design, implement, and refine workflows and processes across... ...consulting firm. ~ Experience in e-commerce, SaaS or Fintech is highly preferred. ~...SeniorImplementationFor contractorsWork at office
- ...building giant finance teams just to manage tax compliance. Tomorrow, we’... ...About the role: As the Senior Manager, Tax and Filings ,... ...operational excellence: Design, implement, and refine workflows and... ...~ Experience in e‑commerce, SaaS of Fintech is highly preferred...SeniorImplementationFor contractorsWork at officeImmediate start
$185k - $200k
OpenGov Inc. is looking for a Principal Project Manager to drive enterprise software implementations across government clients. This is a senior role tasked with steering complex, multi-... ...of program management experience within a SaaS context and possess deep knowledge of...SeniorImplementationFlexible hours$150k - $180k
...re Looking For We’re looking for a Senior Marketing Operations Manager to lead and evolve Marketing Operations... ...tools through thorough QA of all implementations Lead vendor selection, renewals,... ...operating in a scaled B2B organization (SaaS or complex GTM preferred) Deep,...SeniorImplementationWork at officeWorldwide- ...As a Senior Enterprise Account Executive at Trustpilot, you won’... ...forecasting by maintaining and managing your pipeline efficiently... ...transition for clients from sales to implementation. Winning together is critical... ...environment, preferably in SaaS or technology sectors....SeniorImplementationContract workWork from home
- Reevo, Inc. is seeking an Onboarding and Implementation Manager to guide customers in bringing Reevo’s CRM to life. You’ll serve as a trusted advisor and technical orchestrator through discovery, configuration, data migration, and go-live, ensuring rapid time-to-value....SeniorImplementationWork at office
- Overview ROLE OVERVIEW: As an BUILDER - ONBOARDING / IMPLEMENTATION LOCATION: On-site, SF / Santa Clara As an Implementation Specialist/Lead/Manager , you will lead customers through the... ...services, or customer onboarding within a B2B SaaS company—ideally in CRM, RevOps, or...Implementation
- ...world. The role: We’re looking for a Senior Manager, Workday HCM to lead the execution and... ...broad footprint across HCM (core HR, onboarding, performance, advanced compensation, benefits... ...leading or supporting large‑scale implementations, enhancements, or platform...SeniorImplementationRemote work
$150.1k - $227k
...the heart of it all. As a Sr. Manager on the Corporate Development... ...in planning, design, and implementation of complex, cross‑functional... ...settings, styles, and levels of seniority. OTHER SKILLS / REQUIREMENTS... ...strategic considerations) and SaaS business (Go to Market, Product...SeniorImplementationWork at office3 days per week$150.1k - $227k
Role Overview As a Sr. Manager on the Corporate Development Integration... ...in planning, design, and implementation of complex, cross‑functional... ...settings, styles, and levels of seniority. Other Skills/Requirements... ...considerations) and SaaS business (Go to Market, Product...SeniorImplementationWork at office3 days per week- ...measurable impact. The Role We're hiring a Senior Customer Success Manager to own complex customer... ...product and partner closely with Sales, Implementation, Product, and Engineering to ensure... ...or directly related), preferably in SaaS, AI-native software, or HealthTech....SeniorImplementationWork at office
$180k - $220k
...more information, please visit As a Senior Technical Delivery Manager (TDM), you’ll guide client... ...team to develop mitigation plans and implementation paths. Maintain compliance with IT and... ...professional environment, ideally within a SaaS-based company Proven success...SeniorImplementationContract workRemote workFlexible hours$25k - $50k
...with powerful capabilities and simplified implementation. Through superior features, industry... ...experience full-cycle selling of SaaS software to sales and marketing personas... ...and long term goals Full Sales Cycle Management: Own and manage the entire net new sales...SeniorImplementationTemporary workWork at officeRemote workHome office- ...complex problem for them—managing supply and demand in... ...engagement. As a Senior Customer Success Manager... ...point of contact from onboarding through renewal and growth... ...customers through implementation, training and onboarding... ...years of experience in SaaS customer success,...SeniorImplementationTemporary workWork at officeRemote workFlexible hours3 days per week
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