Senior Software Engineer - Enablement

ABOUT UPBOUND

Upbound Group, Inc. (effective February 27, 2023: NASDAQ: UPBD) is an omni-channel platform company committed to elevating financial opportunity for all through innovative, inclusive, and technology-driven financial solutions that address the evolving needs and aspirations of consumers. The Company’s customer-facing operating units include industry-leading brands such as Acima, Rent-A-Center, and Brigit that facilitate consumer transactions across a wide range of store-based and digital retail channels, including over 2,400 company branded retail units across the United States, Mexico and Puerto Rico. Upbound Group, Inc. is headquartered in Plano, Texas.

ABOUT THE POSITION

As a Software Engineer IV in Upbound’s engineering department, specializing in Ruby on Rails, you will play a critical leadership role in defining the technical architecture, evolution, and reliability of our platform services. You will be the technical guide on a team of talented engineers, ensuring the delivery of high-quality, scalable, fault-tolerant, and secure software solutions while setting engineering standards and aligning cross-team technical strategies.

KEY RESPONSIBILITIES

• Serving as the primary technical guide across the software lifecycle, steering architecture, design decisions, and engineering execution.
• Architecting and implementing high-throughput, fault-tolerant distributed solutions and APIs primarily using Ruby on Rails.
• Defining architectural standards, service boundaries, and non-functional requirements (high availability, fault tolerance, observability, and sub-second latency).
• Partnering closely with delivery managers, product managers, architects, and engineering leadership to break down ambiguous business requirements into executable technical roadmaps.
• Driving code health, automated testing rigor, and engineering discipline through rigorous code reviews and system architecture reviews.
• Leading root-cause analysis (RCA) on complex production issues and performance bottlenecks, implementing long-term architectural remediations.
• Mentoring and coaching mid-level and senior engineers (Engineers II and III) to accelerate their growth and raise the technical bar across the department.
• Evaluating emerging technologies, architectural patterns, and frameworks to keep Upbound's platform modern and competitive.

REQUIRED SKILLS & QUALIFICATIONS

• Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience in the industry.
• 8+ years of professional software engineering experience designing, building, and operating mission-critical distributed systems.
• Deep hands‑on expertise in Ruby and Ruby on Rails, with strong knowledge of framework internals, memory profiling, and high‑concurrency scaling.
• Proven track record of architecting scalable distributed systems and resilient microservices.
• Advanced expertise in relational database architecture, schema optimization, and performance tuning (PostgreSQL), as well as distributed caching and NoSQL databases.
• Proven experience building cloud‑native solutions on AWS utilizing container orchestration (Docker, Kubernetes).
• Strong mastery of software architecture principles, domain‑driven design, and event‑driven patterns.
• Proven track record of technical leadership, mentoring engineers, and influencing architectural decisions across multiple teams.
• Strong understanding of security best practices, CI/CD pipeline automation, and Agile delivery.
• Exceptional communication skills with the ability to explain complex technical trade‑offs to both technical peers and business stakeholders.

PREFERRED SKILLS & QUALIFICATIONS

• Preferred Skill: Elixir – Hands‑on experience with or working knowledge of Elixir (Phoenix / BEAM / OTP) in high‑throughput or concurrent systems.
• Deep experience with Apache Kafka or distributed event streaming architectures.
• Experience in the fintech or financial services sectors (e.g., risk evaluation, underwriting, payment processing, ledger management).
• Experience with monorepos or cross‑service API governance.

COMPENSATION/BENEFITS

• Competitive compensation
• Full health benefits (Medical/Dental/Vision)
• 401(k) match (5%/4%)
• DTO (discretionary time off)
• Health savings account (HSA) with company contribution
• College tuition reimbursement program (STEM degrees)
• Unlimited use of LinkedIn Learning
• On‑site gym and showers
• Free car charging and covered parking

SPONSORSHIP

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Join us at the forefront of digital innovation, where your work will directly impact the future of financial accessibility and consumer experiences across retail, e‑commerce, and fintech. Upbound/Acima/Brigit are equal opportunity employers committed to ensuring that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race. Unfortunately, we are unable to consider sponsorships at this time. Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We were founded in 2013 with a mission to enrich the lives of our employees, our customers, and our retailers. Now, as a part of the Upbound Group, we have the mission to elevate financial opportunity for all. Our culture thrives on close connections and a family‑like atmosphere, driving innovation and customer‑centric simplicity. Join us to be part of a team where your professional development is valued, and your sense of belonging is integral to our success.