Quality Assurance

Field Assurance TechnicianOur client, a global leader in medical technology and healthcare solutions, is seeking a Field Assurance Technician to join their team in Tempe, AZ. As a Field Assurance Technician, you will support the Field Assurance (Complaint Handling) Laboratory, playing a critical role in complaint sample processing, shipping coordination, documentation management, and laboratory operations. The ideal candidate is detail-oriented, highly organized, and able to thrive in a fast-paced, regulated environment.Location: Tempe, AZPay Range: $21.00 per hourSchedule: Monday-Friday | 7:00 AM - 4:00 PMWhat's the Job?Receive, document, track, and manage complaint samples for laboratory evaluation.Coordinate domestic and international shipment of sample return kits, ensuring timely and accurate delivery.Review and process image and video requests related to product complaints using internal quality systems.Maintain accurate records and documentation while following Good Documentation Practices (GDP) and laboratory procedures.Support daily laboratory operations, inventory management, and continuous improvement initiatives while ensuring compliance with quality and regulatory requirements.What's Needed?High School Diploma or GED required; Associate Degree or equivalent experience preferred.Experience in shipping, receiving, inventory control, warehouse operations, laboratory support, or a related environment.Strong attention to detail with the ability to maintain accurate documentation and records.Proficiency in Microsoft Office applications, including Excel and Outlook.Ability to lift up to 50 lbs. and comply with Hepatitis B vaccination requirements or waiver process.What's in it for Me?Competitive pay with a consistent Monday-Friday schedule.Opportunity to work with an industry-leading medical device organization.Gain valuable experience in quality assurance, complaint handling, laboratory operations, and regulatory compliance.Collaborative team environment with opportunities to learn and grow.Build skills in logistics, inventory management, and healthcare manufacturing processes.If you're a detail-oriented professional with experience in logistics, laboratory support, warehouse operations, or quality environments and are looking to grow your career with a world-class healthcare organization, apply today! A recruiter will be in touch to discuss this exciting opportunity. We look forward to connecting with you!