Parts Counterperson

Automotive Parts Sales RepresentativeAt Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.What We Offer:Competitive CompensationFlexible Schedules401K With Company MatchVision / Dental / Health InsuranceBonus IncentivesPaid TrainingGreat CulturePromote From Within!This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.Responsibilities:Oversee the parts sales process from start to finishCommunicate with customer on parts statusCommunicate with staff and customers in a friendly and professional mannerBe able to read and understand the parts catalog when looking up partsAnswers phone calls, providing price quotes and other informationReviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimateProvides high-level service to internal and external customers.Pulls and fills orders from stockMaintain weekly bin checks to ensure accuracy of stockNotifies parts manager of out-of-stock parts or shop materials that need immediate attentionLocates out-of-stock parts from an outside source and submits an emergency order, if necessaryMake sure all internal requests for parts are billed on service repair orderReceives payment from retail customers or obtains credit authorizationSet up orders for daily shipment, delivery, or pick-upQualifications:Have a High School Diploma or equivalentHave experience with auto parts sales (General Motors experience preferred)Are able to work in a fast-paced work environmentHave strong organizational and time management skillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeCell phone abuse will not be tolerated.