Assistant Branch Manager - Commercial & Industrial

Overview CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions. Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi‑site rollouts across states. CoolSys serves over 45,000 customer locations in industries such as retail, food service, commercial, data centers, industrial, and pharmaceuticals. Benefits Competitive pay: $50,000 - $70,000 annually Benefits: Medical, Dental, Vision and Prescription coverage Paid vacation, holidays, and floating holiday 401(K) with company match Company‑sponsored life insurance, optional AD&D, short and long‑term disability Tuition reimbursement Employee discounts on vehicles, hotels, theme parks, select cell phone bills, and so much more Pet insurance Legal plan and identity theft protection Responsibilities Create quotes to submit to customers and own follow‑up from creation to closure, with periodic standardized check‑ins. Provide direct oversight to the branch when required, including mentoring and training of other employees, and offering input on hiring and terminations. Track and coordinate with local team to execute on all work order statuses. Manage 3rd‑party vendor selection process (e.g., cranes, scrap pick‑up, etc.), schedule and execute vendor deliveries, and fulfill permitting requirements. Research new vendors and compare competing suppliers. Interact with the Service Manager and Techs to ascertain details related to procurement of parts that are not clearly defined within the work order. Maintain up‑to‑date and precise records of orders, shipments, inventory, and reports. Maintain adherence to the C&I procurement plan. Place standard bulk orders that do not require approval (especially indirect purchases). Prioritize work orders to ensure customer SLAs are being met (incoming and backlog). Maintain proactive communication with customers regarding missed SLAs. Proactively communicate with customers on work order status. Ensure smooth daily office operations, including opening and closing procedures, and keep the office well‑maintained and organized. Assist with office reports, sales analysis, and other administrative tasks as required. Perform other duties as assigned by the Branch Manager. Qualifications Strong computer (MS Office) skills and demonstrated ability to effectively utilize an ERP system. Ability to independently handle multiple tasks concurrently. Demonstrated ability to identify and act on customer or internal issues that may impede results. Highly organized and strong attention to detail. Excellent verbal and written communication skills. Strong sense of urgency when attending to customer issues. “Can do” attitude and demonstrated commitment to get the job done in a collaborative, positive manner. Ability to understand and follow all company policies and procedures, and all applicable state and federal laws. Join Us Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! CoolSys is an EEO/AA Employer. All qualified individuals—including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics—are encouraged to apply. Pre‑employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. #J-18808-Ljbffr CoolSys - Refrigeration and HVAC Systems