Sales Representative - Napa

Job Description:

Sales Representative

Mission:
The Outside Sales Representative is responsible for promoting and securing orders for the company’s products through a relationship-based approach, effective territory management, and frequent in-person visits to customer locations. This position involves extensive travel.

Key Responsibilities:
•  Build and maintain relationships with existing and prospective customers to promote and sell company products.
•  Provide tailored product recommendations to customers based on their needs.
•  Prepare and submit orders in accordance with company policies and pricing guidelines.
•  Establish new customer accounts and expand the client base.
•  Schedule and execute daily customer visits, prioritizing in-person interactions.
•  Conduct product demonstrations and presentations, complemented by phone and email communications.
•  Follow up with customers to ensure satisfaction and uncover additional sales opportunities.
•  Address customer inquiries and resolve issues promptly to maintain a positive experience.
•  Keep customers informed of product updates, changes, and new releases.
•  Prepare and submit regular activity reports to management.
•  Monitor market trends, competitor activities, and customer preferences to provide insights and recommendations.
•  Investigate and resolve customer complaints, develop solutions, and make recommendations for improvement.
•  Participate in trade shows and industry conventions to represent the company and generate leads.
•  Maintain detailed records of customer interactions and sales performance.
•  Track and manage expenses, submitting reimbursement requests per company guidelines.
•  Other duties as assigned by management.

Required Competencies:

Customer Service Skills
•  Strong ability to develop and sustain profitable customer relationships.
•  Prompt responsiveness to customer needs and feedback.
Communication Skills
•  Excellent verbal and written communication.
•  Effective in-person presentation and group communication skills.
Organizational Skills
•  Strong multitasking and time management capabilities.
Technical Proficiency
•  Proficient in computer systems and software relevant to the role.
Problem-Solving and Adaptability
•  Skilled in analyzing issues and developing creative solutions.
•  Adaptable to changing environments and able to manage competing priorities.
Professionalism and Ethics
•  Demonstrates integrity, tact, and responsibility in all interactions.
Quantitative and Analytical Skills
•  Comfortable with mathematical concepts such as percentages, ratios, and basic calculations.

Qualifications:
•  5+ years of relevant experience in sales.
•  2+ years wine industry experience
•  Proven ability to work independently while achieving sales goals.
•  Ability to travel extensively and provide reliable transportation.

Physical Requirements:
•  Regularly required to sit, stand, walk, talk, and hear.
•  Must occasionally lift or move up to 25 pounds.
•  Extensive travel required.

Benefits:
•  Compensation Range (Including Base Salary + commissions): $70,000 - $90,000 per year
(Additional commission and bonus opportunities available)

Benefits:
•  401(k) with matching
•  Cell phone reimbursement
•  Dental insurance
•  Expense account
•  Paid Health insurance
•  Life insurance
•  Mileage reimbursement
•  Paid time off
•  Parental leave
•  Travel reimbursement

Schedule:
•  Full-time, Monday to Friday.
•  Work location: Assigned Territory.
This role is an exciting opportunity for a driven and customer-focused professional to make a significant impact while enjoying a dynamic and rewarding sales career

Experience:
•  Sales: 5 years (Required)
•  Wine Industry 2+ (Required)

Work Location: On the road / assigned territory

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