Warehouse Supervisor

Warehouse Center Supervisor

Lotte Global Logistics, North America (LGLNA) Location: Groveland, FL

About LOTTE Group Founded originally in 1967 as a food business in South Korea, LOTTE has expanded their business into retail, tourism, services, chemicals and construction to build a diversified and successful business portfolio. Additionally, LOTTE is actively engaged in business in 30 countries, including in Asia and Europe, and is expanding its operations throughout the Americas and in emerging economies. We plan to strengthen our overseas structures and pursue stabilization through localization strategies while accelerating growth.

About Lotte Global Logistics Lotte Global Logistics provides Korean and international logistics and courier services. Since 1996, we have expanded into a comprehensive logistics company by accumulating operational know-how on land, sea and in the air. Today, we operate 1,000 logistics networks in Korea and 200 logistics networks throughout the world. We utilize superior IT services to provide wide-ranging customized logistics services, such as courier, land transportation, 3PL, harbor logistics and international logistics. We plan to further strengthen our capabilities as we grow into a global top-tier logistics company.

LGLNA is launching a major North America Expansion in Warren, Michigan inclusive of Trucking, Warehousing, Inventory management, and Client services. As we launch our North American Expansion Plan, we are looking for a Transportation Leader that is successful in their current role yet looking to expand their responsibilities, further develop personally as a company leader, drive personal and company financial gains and join a major expansion on the ground floor. If you consider yourself a thought leader and desire the opportunity for a more exhilarating career path, you should seriously consider the future at Lotte Global Logistics North America.

Job Summary

The Warehouse Supervisor serves as the primary assistant to the Center Manager, providing frontline leadership and execution for Samsung's service parts logistics. You will be responsible for the day-to-day supervision of warehouse personnel and processes to ensure 100% compliance with Global Parts Center America (GPCA) standards. This role bridges the gap between high-level strategy and floor-level execution, ensuring that shipping, receiving, and inventory targets are met daily.

Key Responsibilities

• Daily Operations & Performance Execution
  • Directly supervise the floor to maintain On-Time Receiving (OTR) and On-Time Shipping (OTS) KPI targets.
  • Monitor real-time workflow and reassign labor/equipment (MHE) to resolve bottlenecks.
  • Ensure all warehouse associates meet daily productivity and accuracy benchmarks.
• Quality & Audit Readiness
  • Conduct daily "mock audits" to ensure the facility is always prepared for formal Samsung and GPCA inspections.
  • Enforce strict adherence to Standard Operating Procedures (SOPs) and business processes among the team.
• Inventory & Facility Oversight
  • Supervise inventory counts and cycle counting across all storage environments (small/shelf, medium, large/bulk, and LCD panels).
  • Monitor facility maintenance and report issues regarding equipment leasing (RT, CB, and OP Forklifts).
• Safety & Compliance Leadership
  • Serve as the primary "Safety First" champion on the floor.
  • Conduct daily safety huddles and ensure total compliance with OSHA and HAZMAT regulations.
• Personnel Development & Support
  • Assist the Center Manager in mentoring warehouse associates and junior leads.
  • Provide input for performance reviews and help manage professional development tracks for the team.

Required Skills & Abilities

• WMS/WMP Proficiency: Advanced hands-on experience with Warehouse Management Systems and RF scanning technology.
• Operational Agility: Proven ability to handle changing priorities in a high-pressure logistics environment.
• Communication: Strong verbal communication skills for leading daily stand-up meetings and coordinating between departments.
• Regulatory Knowledge: Solid understanding of DOT, HAZMAT, and OSHA safety protocols.
• Administrative Tech: Proficiency in Microsoft Office Suite (specifically Excel for tracking productivity and Word for reporting).

Education & Experience

• Experience:
  • Minimum of five (5) years of experience in a warehouse/logistics environment.
  • At least two (2) years in a supervisory or lead role.
• Experience in trucking operations or high-volume distribution is highly preferred.
• Education: Associate or bachelor's degree in supply chain, Business, or a related field (equivalent work experience may be considered).
• Certification: Specialized forklift certification familiarity is a plus.
• Logistics Expert: Strong working knowledge of warehouse/mechanical equipment and Microsoft Office Suite (Excel/Word/PowerPoint).

Benefits:

• Competitive base salary
• Performance based bonus
• 401k with company match
• Medical/Life/Dental/Vision Insurance
• Paid holidays and vacation

Industry: Transportation/Trucking; Logistics & Supply Chain

Employment Type: Full-time